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Showing content with the highest reputation on 01/17/20 in all areas

  1. 7 points
    Hey guys - Steve from Sparx here! Its been a while since we have been on here.....did we miss anything? 😁 We have addressed this 40 vs 60 pairs of skates per ring several times, but let me explain it again. When we originally launched our product, we recommended four cycles per skate (hence that is why there is a circle around the No. 4 in the keypad). As a small, new company with no machines out in the marketplace, that is how we envisioned the product being used. Fast forward a couple of years - and add in 20,000 machines in the market - and not surprisingly we have learned a few things about our customer's behavior! Like many of you have stated, we learned from our customers (through surveys, events, phone calls) that the AVERAGE consumer was using far less cycles per skate. Many were doing a quick 1-2 passes after a couple hours of skating and achieving great results. People were even boasting online that they were getting 80, 90 and even over 100 pairs of skates done on one ring! Obviously 90 and 100 pairs is not the normal outcome, but we determined that for the MAJORITY of customers, they were doing significantly more than 40 pairs. So....as a small company that is continually learning....we decided to change our packaging (the rings are NOT different nor do different hollows sharpener more pairs) to reflect the results of the average home user. (Obviously a retailer is going to get less on average due to really bad steel, new steel, etc.). This was what is called a "running change" on the packaging so there are some packages that still say 40 and some that say 60 out in the marketplace. Let me reiterate.... this reflects the average home user. Obviously there are going to be people that sharpen 6 or 10 cycles and get 20-30 pairs and there's people that are going to do 1 cycle every time and get 100+ pairs. There is nothing "nefarious," "misleading," or "fake news".....we're just a company that is continually learning our customers' behavior and doing the best we can to communicate those learnings to our existing and future customers. Thanks!
  2. 2 points
    When I noticed this I simply sent an email to Sparx and they explained the reasoning. They were helpful and I don't have any issue with this, it all makes perfect sense. I think you need to do your research first, rather than always assuming the worst and then throwing your toys out of your pram. And at risk of being confrontational, your outbursts are getting tiresome. By the way, ProSharp claim 500 pairs of skates sharpened per ring. They assume one pass equates to one sharpen. So, who is being more realistic, Sparx or ProSharp?
  3. 2 points
    Problem solved. I took a rat-tail file to the eyelets. They were hooking the fibers every time I loosened my laces. I guess they were designed to do that so they'd stay tight, but...not worth having to change laces every ten skates...that's once every other week for me.
  4. 1 point
    Woodward and Berstein is about to blow the lid off the whole home sharpening industry. Prosharp and Sweetstick are already shredding documents left and right. This probably goes all the way to the top!!!
  5. 1 point
    All rings Sparx has ever delivered have a lifespan of 320 cycles. Do you understand?
  6. 1 point
    Looking less like Kings and more like Harlequins. Not that it's a terrible look. I like it better than these for instance: I kinda wish they'd just bring back the Burger Kings...
  7. 1 point
    Glad I came across this. I am 22 and learned to ice skate in June. Public skated 2-3 hours a week over the summer. Got gear and did a few stick and pucks and started working with a coaching October (he lets me participate in his other lessons for free bc I'm a broke college kid but he sees that I want to be good) then played in some pick up games and even got asked to fill in for a hurt player for the last few weeks of that league. My first official season in the league starts Monday. I'm on ice 4-5 hours a week now, plus off ice workouts pretty much every day (whether it is roller hockey, weight lifting or doing core/balance workouts). Luckily I am in a small town in Texas so the average player is not as good as they would be up north so its been a good growing environment. But keep it up! I loved looking through your story, you're an inspiration whether you know it or not. Here's a few clips of me at stick and puck over the last couple weeks. Don't judge too hard, I've only been ice skating for 6 months, and I had never even watched hockey before April 2019
  8. 1 point
    see, I'm the opposite... I can't stand that hard bike helmet type shell inside the V10 and many newer helmets, I prefer the cushioning the VN gives me. I've also tried a Bauer IMS9 and didn't care for that padding either. My V08's are both maybe 10 years old and still have soft padding, seeing how I might be able to find a new one here or there I'll have to keep my eyes open.
  9. 1 point
    Sparx did explain why they changed the verbiage from 40 to 60 in a blog post. It had to do with typical consumer use. I didn't count how many sharpens I got out of each ring but I do 1 - 2 passes every other skate. I skate 3 to 4 times a week and my first ring lasted over a year. My second ring is about cashed and I'm just over a year on that one. I had consistent and reliable edges every time. To summarize: Old boxes say 40 New boxes say 60 It's based on average consumer usage. Congratulations, you are above average.
  10. 1 point
    Decided to pick up a pair I found on ebay that was the exact color I wanted. These are insanely comfortable, I get it now.
  11. 1 point
    Looks, fit, etc. the weight is basically the same as most other helmets I guess. I can't stand the newer helmets, they just don't feel or fit me right, but the V08's are perfect and I love the way they look. I'm guessing this is why so many pros still use them too... also their design is part of the reason I thought they couldn't sell them (something about they contracted someone to design it but never paid or somehow didn't uphold their part of the contract, so now they weren't allowed to sell commercially anymore, don't quote me on that being 100% accurate bu something to that extent).
  12. 1 point
    Any chance you're going to get this on Wear OS anytime soon?
  13. 0 points
    This has nothing to do with the Prosharp. How would you feel as a customer if someone sells you a product that costs exactly the same, but t yields 33% less on average from the get go. And they don't even bother to inform you beforehand!!!You are kidding right? They sell these rings for 75 euro so there should be some degree of consistency. I'll upload the pics when I'm at home. This is unbelievable stuff and much worser than I thought it would be.. Guys please listen...I'm not moaning about different user scenarios here !!!! These are the officially stated numbers on the packaging which aren't published anywhere else and they are different from one ring to another! 1/2''= 60 sharpenings 11/16''= 40 sharpenings this is not published on their website!!!
  14. 0 points
    I've just received my sharpening rings and there's a different number of sharpenings stated for these rings???? For some odd reason this is not stated on the Sparx website. Again...again that's poor transparency. I've ordered ES100 rings!!! I think that's really unacceptable. There's no information on the Sparx website that different rings will yield different number of sharpenings!!!! 40 vs 60 sharpenings. what's the defense on that??? I 'll provide pictures asap! rings are 1/2'' and 11/16''. Am I the only one who realized that???



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