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Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble
Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble

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Showing content with the highest reputation on 02/12/20 in all areas

  1. 1 point
    He's getting ready to go to Warrior for when his stick stock is out dude to Coronoa 😆
  2. 1 point
    I bet his equipment manager loves dealing with all of his constant changes. Lol
  3. 1 point
    I think he might be refering to painted steel. That stuff comes off easily and offers zero performance. Not all black runners are equal.
  4. 1 point
    IF you keep breaking steel, it's likely because your holders aren't mounted correctly.
  5. 1 point
    Coronavirus gear help you create more space on the ice
  6. 1 point
    Hey guys - Steve from Sparx here! Its been a while since we have been on here.....did we miss anything? 😁 We have addressed this 40 vs 60 pairs of skates per ring several times, but let me explain it again. When we originally launched our product, we recommended four cycles per skate (hence that is why there is a circle around the No. 4 in the keypad). As a small, new company with no machines out in the marketplace, that is how we envisioned the product being used. Fast forward a couple of years - and add in 20,000 machines in the market - and not surprisingly we have learned a few things about our customer's behavior! Like many of you have stated, we learned from our customers (through surveys, events, phone calls) that the AVERAGE consumer was using far less cycles per skate. Many were doing a quick 1-2 passes after a couple hours of skating and achieving great results. People were even boasting online that they were getting 80, 90 and even over 100 pairs of skates done on one ring! Obviously 90 and 100 pairs is not the normal outcome, but we determined that for the MAJORITY of customers, they were doing significantly more than 40 pairs. So....as a small company that is continually learning....we decided to change our packaging (the rings are NOT different nor do different hollows sharpener more pairs) to reflect the results of the average home user. (Obviously a retailer is going to get less on average due to really bad steel, new steel, etc.). This was what is called a "running change" on the packaging so there are some packages that still say 40 and some that say 60 out in the marketplace. Let me reiterate.... this reflects the average home user. Obviously there are going to be people that sharpen 6 or 10 cycles and get 20-30 pairs and there's people that are going to do 1 cycle every time and get 100+ pairs. There is nothing "nefarious," "misleading," or "fake news".....we're just a company that is continually learning our customers' behavior and doing the best we can to communicate those learnings to our existing and future customers. Thanks!



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