What if the person doesn't know what a sharpener looks like ? I've seen several setups that look completely different and I'm sure there are many more. It's not dumb if you don't know what a sharpener looks like, or maybe didn't notice it. As for the discount issue, I don't understand the hostility. Yes, you run a business. Would you think twice about asking for a better deal on a house/automobile/appliance/stereo equipment/computer ? I know I wouldn't. The guy at my LHS, who knows me now by name, would often tell me without my asking that they can do better than a marked price, and it is often substantial, so I KNOW they have some room to move on some product. What's wrong with asking if that is the case ? I'm not giving them a hard time, they can always just say that's the best they can do for me, it's up to them - what's so bad about that ? As for stick flexing, anecdotally it seems evident from all the posts talking about how a 75 in this Easton stick is different than a 75 in that Easton stick, that a 75 is not always a 75. And what do you do if you are used to an 85 in your Easton but are now looking at another manufacturer that doesn't use the Easton scale ? A lot of stores I've seen actually put down mats for customers to flex their sticks on, and I've seen the sales guys flexing sticks while showing them to the customer, so why get mad at a customer for doing it ? If you don't want people to flex sticks, put up big signs saying not to do so. Maybe some stores do, but I have never seen them.