Mission warranty question

[stevoc 0]

I just noticed that the outsole is separating from the toe cap of my d2c's. I have time on my warranty and wanted to know if I am still covered to get the fixed. The catch? I had the chassis replaced. Will mission still honor my warranty claim?

[shute 4]

oh that could be a problem and i'm sure with any other company out there you'd be screwed 100% but if any company can pull a rabbit out of their hat with their customer service it's mission. it's a shot

[stevoc 0]

I sent their customer support an email and told them my situation (I also cannot locate my receipt, but think I can get one from the reseller) The reply was that since the boot was modified, the warranty was void. (which I understand)

They did ask me to send some pictures of the boot though. I have to get batteries for my digital tonight and send them. Could there be light at the end of the tunnel? ;)