Easton Question

[willy0314 0]

well, I suppose if the carbon boot itself was blown out then you wouldn't be able to skate, but being in that short of a period, you'd think they would take care of you with a warrenty claim. I've been ripped in the side of the foot a couple of times and it didn't do much of anything to the skates. $1000 in skates within two months is pretty rough.

When I said glueing, I was talking about the parts of the skate that are already glued to the carbon, for nothing more then "looks". I was pretty pissed when I found out that I had to keep glueing them back together too, but it sure helped the skate look better and last longer then it would have other wise...

[msander 0]

Buying a gallon of milk is slightly different from getting your skates baked. That is the kind of thing I would call around about.

Why should he call around before doing this? Baking skates is a pretty simple procedure and a store either a)Has the oven or b)Doesn't have the oven. He went to a store with an oven, found out they wanted to gouge him, and drove 5 more minutes. I don't see what the big deal is.

Also, I agree with everyone wrt the fact that if you don't purchase your skates at a store, you can't expect to be given the red carpet treatment and services given for free. However, you also shouldn't have to put up with being treated like garbage and extorted. I refuse to believe anyone actually thinks $50 to bake a pair of skates is even remotely reasonable. It costs $5 for a sharpening, and that requires both more time to do, and skill is actually needed to perform the task!

I've worked many retail jobs in the past, and I suppose I just have the attitude that a store should be appreciative of the business it does get. Instead of taking the attitude, "Well you didn't buy those skates from us, so f**k you and the horse you rode in on", I would expect that a reasonable store would have the attitude, "Well you didn't buy those skates from us, but we're glad you've chosen to come in to purchase other goods and services from us". I can't believe the employees actually thought this guy would pay $50 to bake his skates. Why not charge $10 or $15, a reasonable figure, and take the profit. The overhead in this situation is fixed, so all you're doing by attempting to overcharge is cost the store money.