Well IMO getting a skate to fit properly(once bought) has only a little to do with the knoledge of the staff. I mean if it is too big , too narrow, wide, ...choosoing a skate with the correct instep design to match the persons instep etc.. is Important (althought SuperFeet can fix that,usually). BUT.. Beyond that.. NooBee or seasoned.. You can't make a skate fit better once on the foot without Equipment. You need the Experienced staff to help the know it all buyer choose the skate, but the commercials on you tube usually have the person sold before they come in. Customer is always right.. even when they're wrong. So.. then you do your best to make them comfy.. Bake and fit, ..then do your best to make them perform..ROH and profile. Even selecting laces can make a skate feel different when skating(to an experienced skater) waxed vs non wax. The general concesses is.......If You have a F.I.T. System in your Shop, someone is more likely to buy the U+ (or ??)from you and use the service...AND.. Then Tell everybody they play with. SO,, I'm kinda looking at it from a Pro Shop point of view.. worth owning or Not ?