So here's my story with custom Bauer's I broke my ankle back in 08 and by the time i was healed etc(4 surgeries lots of rehab and complications) i was back on the ice in january 10. My old skates made my left foot go numb and never felt right. Went to my usual proshop and the guys who run it said flat out i need custom skates now due to how large my bad foot/ankle had become after all the damage etc. We took measurements and 2 months later Bauer came back and said that they didn't believe the measurements and sent a rep to measure and confirm. Fast forward to April and I finally got my skates. Here's what I ordered: Flexlite 4.0 Pro, increased stiffness to 4(factory is a 2), added material to the eyelet area, supreme felt tongues, black clarino liner, left skate: 10EEEEB Right Skate 10EEB. A foot tracing was done plus measurements at all other places. In the end I also needed 1/8" spacers on the inside of my left helder due to permanent pronation after surgery (I couldn't feel my inside left edges otherwise) Fast forward 3 years, my skates have broken down beyond repair (the boot is pushing out from the footbed and outsole. I used some high strength epoxy (3M DP420) and repaired the skates but I know they won't last. Now here is where things get interesting, the number of my skate has worn down etc and I was only able to make out 3 of the 5 numbers clearly. After attempting to get multiple proshops to help(2 big name chain stores) i was stuck and finally got Ice Line in West Chester, PA to help out. They put me in contact with the local rep and finally got my new skates on order after a disaster of trying to get anywhere with anyone. (side note: i moved from north jersey to PA so I was unable to go back to the old proshop i got fitted at, Pre-Game in Westwood NJ, now the proshop at Sport-O-Rama) The Bauer rep came down to Ice Line and he was able to get the old order sheet after some digging(Huge thanks there!!) So i suggest anyone who goes the custom route, Save your order sheet and number as I was never told to do this! I put on order the following: Nexus 1000, APX2 3-piece felt tongue, LS2 holders with LS3 steel, increased stiffness from a 2 to a 3 (these skates are MUCH stiffer than the Flexlites were so going to a 4 would have been overkill) We also added material again and went with the black clarino liner. I'm excited to see how these look and feel once I get them in next month. Either way, I highly suggest talking to the guys at Ice Line if you're in south east pa or hit up the guys at pregame if you're in NY. Also can't go wrong with Ice House in NJ as we know how good DarkStar is and was my next resort if I couldn't get this taken care of locally down here.