just got this email from sparx:
Dear Valued Sparx Customer,
First, we want to thank you for placing your order for the new, revolutionary Sparx Sharpener and becoming one of the first consumers in the world to get access to the latest technology from Sparx Hockey. We know you will be extremely satisfied with your new sharpener and will experience consistent and accurate edges for many years to come!
Unfortunately, we were notified late last week that this eagerly anticipated first shipment of Sparx Sharpeners will be delayed in arriving to our facility. As you may have experienced with ordering other products, there are significant shipping delays currently taking place throughout the world and this delay is beyond our control.
While we originally communicated that sharpeners will ship out to you from our facility in 5-7 business days from when you placed your order, we are now expecting to ship sharpeners in approximately 13-15 business days. This estimate could change as we receive more information, but we wanted to share with you the latest information we have at this time.
We understand that this is frustrating, as it is frustrating to us as well. We pride ourselves on exceptional customer service and the last thing we want is for any of our customers to have a less-than-perfect experience with Sparx Hockey.
If you would like to cancel your order as a result of the delay, we will provide you a full refund. However, please note that as a result of the unprecedented demand for the new Sparx Sharpener orders placed today are expected to ship in 5-6 weeks, so we recommend not canceling your current order.
We truly apologize for this delay and please know that we are doing everything in our power to expedite the process.
Again, thank you for your order and thank you for supporting Sparx Hockey.