I feel sorry for a lot of the people that buy something really important like a skate from online stores. When I recently bought my Bauer 8000, I used the ePuck sizing tool to estimate what size I would need based on my shoe size. It told me I wore a Bauer 9, which is what I would have ordered from the web. When I went to my LHS, the guy measured my foot and I told him I should wear a 9 in a Bauer, so he brought me out a 9 like I asked and the 9.5 which he thought would fit better. I tried them both on; now I own a pair of 9.5 and won't ever think of buying skates online again. I agree with other happy MSHers though - there are people that will buy online for whatever reason, but having spent a little time on these boards I'm way more inclined to give as much business as I can to my LHS because you guys are willing to give up advice when you don't know me from a hole in the ground. Pay it forward, I say!