yk15

Its made this way, like the amount of gell or carbon or whatever is different, the thickness is different in few places in that area. I know it should not happen but it does, it goes back. It can be punched out but it still does not become "even" if you get what I mean. I left it overnight with the golf ball, I went to pro shop, I rebaked it. It goes freaking back. I do not want to make it up, I really like everything else about the skates, but this experience is just upsetting at this point. And I do not have a problem in that area. Its painfull not in one spot, but throughout the passage this dent makes.

I don't know what is proper, they did not tell me. Well, in my case the retailer is in another country and we have very strong language barrier to talk about anything sophisticated, I informed True about it when was buying initially. And I dont want to sound too negative - the skates are great fit in everything else. But am really puzzled with what to do, its the middle of a season.

For me the True experience was not great so far. My pair was done with an obvious error that was probably on the manufacturing side, or maybe the scan went wrong but then its probably very obvious. Because its punched in right where it has to be punched out. And there is nothing I can do about it. Inside the skate its punched in even more seriously that it almost feels like there is a nail inside the boot. I barely walk after a skate session, so now I skate not more than once a week just to stay in the team. I spent few weeks trying to break in, then 20 days trying to repair it at different local shops. I used all the techniques that I found on the internet, but its just made this way and goes back every time. And now I am being completely ignored by True for more than 2 weeks. Its close to 2 months with very little hockey time to me. I guess its not really a custom experience if in case something goes wrong they don't do anything. I'm basically being ignored, all I got was once or twice messages that they will look into my problem and get back to me. I dont know if I should buy new skates and just forget about it, or if they will make a new right skate and I pay for it, or they make it for free, and when it will happen. My boss will probably send them a Christmas card, thanks to them I really spend more time working instead of ... you know ... enjoying staff.