Synergy 1300c - How are easton with warranty

[Nick23 0]

I've had these skates since June, and earlier today noticed this crack, the carbon has split and when applying pressure on either the out or inside of it it moves slightly and the break is straight through the carbon. I don't this makes the skate safe and should come under warranty replacement. Do i have a decent argument? And what are the options for replacement on skates by easton? Replacement? Refund?

P.s. i tried for over an hour to find a site that would let me post a pic of it, but to no luck, if i find a way will post

[#28 0]

Call Easton and explain your problem. They are known for having good customer service.

[Nick23 0]

Thanks, i live in the u.k, is there an email address i could send to?

[#28 0]

Thanks, i live in the u.k, is there an email address i could send to?

Here is Easton's contact info from their website.

World Headquarters:

Easton Sports, Inc.

7855 Haskel Ave.

Suite 200

Van Nuys, CA 91406-1999

Email: info@eastonsports.com

[sogaduch 0]

you bought them in june, unfortunately theres a 90 day warranty on the boot of the skate. you can try contacting easton see what they say but they very well may sorry its past the warranty

[Nick23 0]

Thanks. 90 days for skates? i know people who have had warranty replacement on skates after 6-7 months! Well i will give it a try, thanks for the help

[ShaneyB 0]

nick where did you buy them? remember brad got his from chelmsford and he just got them fixed up a bit

[Nick23 0]

Chelmsford, same as brad, his was different, a bit of stitching at the bottom of the tongue came off on his, i doubt it would be worth them replacing the whole toe!

[Deathmoves 0]

I can remember last year sometime we were have a discussion about these skates. If composite sticks crack what about composite skates? Think we fould our answer! <_<

Try and post some pictures nick.

[JR Boucicaut 3815]

The toes are a known problem...call/email, you will be surprised.

[Nick23 0]

Try and post some pictures nick.

If someone gives me the name of a free site that will let me i will, but all the sites i have tried dont have vaild addresses that msh require.

Does anyone have the right email address for this sort of problem? I could just email the world headquarters but i don't think this is the right one to email

[ash_96 0]

www.imageshack.us

[Nick23 0]

You can see where the top layer of carbon has come off. Description on first post

[mojo122 541]

Does anyone have the right email address for this sort of problem? I could just email the world headquarters but i don't think this is the right one to email

Nick, did you see the contact information for the UK listed in the back of the 2006 Easton catalogue? I'd start there first, then go directly to Easton's corporate headquarters in Van Nuys if they can't help you out.