Cant get in touch

[fast4wd 0]

I have sent a few e-mails and a PM but I have not gotten a response. I have some MB 816 wheels that basically exploded after one game. Does nybody have any other suggestions on how I could get in contact with them?

[Alias81 0]

http://www.rinkrat.com/Contactus.htm

[iceburg19 1]

dont forget it`s the holidays.most people are away from work.

[sniper_23 0]

I had the same problem with my MB816's and they replaced them pretty quickly with a new set. Just wait until the holidays are over and you should be taken care of.

[fast4wd 0]

Thanks guys. I'll sit tight for another few weeks. I was hoping to get some info because I need to purchase wheels. I was probably going to try Revisions if I didnt get in touch with Rink Rat.

[stevoc 0]

I just heard from Mike at Rink Rat. Did you try sending him (RINK RAT 15)a PM?

[RINK RAT 15 0]

Hey guys,

Our offices are closed for the holiday season, we re open on January 3rd.

Just send me an email at mhunt@mearthane.com and I will take care of your problems!

Sorry for the issues guys!

Mike

[saba 0]

Has anyone heard from Mike @RR? I have sent him a PM through the site and sent an email from the address he has provided. I wrote him Jan 2 and Jan 3rd when he claimed RR was going to reopen for business.

[TheProfessor 2]

I sent Mike an email on the 31st and haven't heard back, so he's probably still out of the office.

[Thockey17 1]

Email Dan. He was always great at returning emails.

[TheProfessor 2]

Anyone heard from Rink Rat? I haven't. I'm getting a bit impatient. The season starts up in a few weeks and I've got 50 bucks worth of wheels i can't skate on. :(

[saba 0]

I have heard nothing but did receive some 80A MB816 in the mail 5 of them without notice. However nice this gesture is, I need to replace a few of my 76A wheels that came off from the hub. I have both IM and sent Mike an email with no response. Wonder what is up at RR cause before this they have been nothing but on the ball with these warranty situations?

[hehatemefrisbee 0]

I have heard nothing but did receive some 80A MB816 in the mail 5 of them without notice. However nice this gesture is, I need to replace a few of my 76A wheels that came off from the hub. I have both IM and sent Mike an email with no response. Wonder what is up at RR cause before this they have been nothing but on the ball with these warranty situations?

Winternationals perhaps.....

[CSW1618 5]

dont forget.. torhs wintercup was last weekend and this weekend i think mikes in arizona.. he will get back to you soon im sure

[hockeysc23 0]

I also just had my wheels break. I just bought a pair of PF10s and have used them 3 times and then the wheels were done for. Is the standard procedure to go through Rink Rat, my vendor (epuck.com) or contact the Rink Rat rep on the boards mentioned above?

Thanks,

Scott

[RINK RAT 15 0]

Hey guys,

the above poster is correct,

I was in Philly for Torhs and I'm currantly sitting in my hotel in Phoenix at NArch.

I fly home Tuedsday Night and I will be in the office Thursday!

I will have everyones warranty issues taken care of on Thursday! Sorry for the difficulties in getting ahold of me as of late, I just havent had time to get online as I have been at the rink day and nite.

Thanks guys and sorry for the issues!

Mike