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A2rhino

How to fix skates

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After my game last night I noticed that my boot is starting to seperate from my insole. It's not really bad YET, but I can see where the glue is starting to split. BTW; I've had my skates now for about 7 months so they are past warrenty, Any suggestions on how to fix?

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Contact Graf www.grafcanada.com

I'll contact them Monday. Does anyone have a # I can reach them at? There is no # on their web page.

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Good luck with that. They will most likely tell you "we don't deal with the consumer" and basically end the call right there. You will have to go through a graf dealer to get service.

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ok ...I had the same issue and sent them back.......(we use Pro Services) and then had the player call to because the double charged by accident. Well that player then complained about not getting back about.79 cents on shipping. they were then told it would cost 20 bucks to give back the .79 instead of telling me there was an issue (as I am the trainer and deal with the rep).

Long story short you get much more with honey then anything else send them back with a note and a copy of the reciept or something to show you bought them at a fair market price and I am sure they will fix them. This player also forget to mention tot he lady at Graf that they fixed there old skates for free and shipped them back.

I almost lost the right to purchase for my team becasue of someone calling and complaining. If you have a good store you deal with you will get them fixed for sure!

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I'm not one of these people that demand things as I deal with these idiots everyday in the retail business. I will take your advice and explane my situation to them. I guess the one thing I have going for me is that this is my second pair of Grafs and I am a fan of their products. I have a pair of 705's that I love and will use as a back-up while I ship these off. I am a bit pissed that after reading the reviews of the G35 on this web site that this is a common issue with the G series line of skates and I just dont want this to happen again. At this point I'd be willing to take in exchange another pair of 705 tanks for these if Graf would be willing to do that.

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