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Jeff

My custom skate saga (and a few question...)

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It always makes me wonder what somebody's intentions are when they run to a forum and lash out at a shop without first trying to work out the problem first. All it takes is some communication and some understanding.

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I'm not even sure what to think about this...seems like there were some communication problems somewhere along the line.

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dick move to post emails when you arent either jeff or jason, but interesting none the less.

east west still blows, though.

Especially considering the OP never came out and said what shop he was talking about. Everyone just assumes that by "Northern California LHS" he means eastwest.

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Jason e-mailed me (as posted earlier in this thread) but let me state that the e-mail chain posted is not the extent of our communication. I am hoping to resolve this situation directly with him, thanks for your concern. :)

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You have no right posting an email exchange between two other parties without BOTH of them agreeing to it in advance. Warning added.

dick move to post emails when you arent either jeff or jason, but interesting none the less.

east west still blows, though.

Obviously Jeff didn't share the email with the guy who posted it, so we know who did. Yet another reason I have zero respect for him or his way of doing business.

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Hey all, sorry I have not been around much due to work. I thought I would give you an update as well as some advice.

After receiving an initial e-mail from you know who saying how shocked he was about what happened and that he totally would have taken care of me because this has happened before, I asked why he never returned my calls. Of course, he never replied and obviously had no intention of making this situation right.

So, my advice on dealing with EastWest?

1) Don't get customs from him.. (Big toenail is finally about to fall off, podiatrist told me I will develop hammertime in my toes if I continue to wear them as well...)

2) If you do need to contact him, DO NOT do it by phone. (Obviously he keeps great email records, but can't seem to answer phone calls.) I guess you could always try the coffee shop down the street, since that's where he always appears to be...

3) Don't ever expect him to go out of his way for you. I even laid out the olive branch by saying that I would give him the benefit of the doubt about not receiving any phone messages from me, and that I didn't mind having a little egg on my face with modsquad if he righted the situation. Of course I received no reply...

I guess a minute part of the blame lays with me. I read a bunch of negative stuff about him on here and still decided to proceed. Also, I should have e-mailed him when I started having serious problems, but I though it would be better to talk with him and figure out how to proceed.

Ah well, live and learn. I should have my XXXXs shortly, I cannot wait to give these One95s away so that I never have to see them away. Seriously guys, don't make the same mistake as me. The guy thinks that a felt tongue requires you to go +1 in the upper.

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