Question on Rbk 8k stick warranty

[Drewhunz 3]

The stated policy is just the bare minimum that the company has promised to do. It's written to overwhelming favor the company because they have better lawyers than the consumer. To be honest, if the companies were to stick to the narrow definition of "manufacturing defect" being put forth here, the warranties would be of little to no value, as most states have something that basic by law.

The actual practice, on the otherhand, is a simply a marketplace matter. The way it was presented to me when I bought my first stick is that if it breaks during normal use in the first 30 days, the company will replace it. I don't know if the is the actual practice. It's more generous than the useless stated policy, and it's also a perfectly reasonable place for the market to settle, in my opinion. (Though "normal use" is still slippery enough that there will be disputes)

It would take "balls" to enforce the stated policy, but it's really no different from not having the "balls" to charge higher prices, or offer fewer curves, or advertise less.

Please, it doesn't take balls, just an agreement between companies to enforce the warranty as it is stated. If everyone except Warrior for example were to ONLY take back what the warranty covers you would see a huge shift to Warrior. Until it changes, it's an entitlement issue through and through. Take the Bauer lead paint recall for example. Had they not replaced the stick for one of equal or greater value, the hoopla would have been much less than it really was.

[Stoop 1]

Please, it doesn't take balls, just an agreement between companies to enforce the warranty as it is stated. If everyone except Warrior for example were to ONLY take back what the warranty covers you would see a huge shift to Warrior. Until it changes, it's an entitlement issue through and through. Take the Bauer lead paint recall for example. Had they not replaced the stick for one of equal or greater value, the hoopla would have been much less than it really was.

'Balls' was your word, but we agree here. You're just describing the market as it currently sits. It's not even remotely unusual compared to other industries and seems very reasonable, but the term 'entitlement' suggests that you've had some frustrating experiences with it.