I have had Trues since the November and have had probably about a dozen skates on them. I have baked them twice, the second time with the wrap. I have narrow, low volume feet, which scan as Bauer Vapor 5.25 or 5.5. My prior skates were custom Vapor XXXX size 5.5 with level 4 stiffness (very hard to break in/should have ordered 3, but worked out great long term). I have weighed between 175 and 160; I now weigh 160, but probably 175 when I bought my Vapors in 2007.
My observations regarding Trues are as follows:
1. Most comfortable new skates ever.
2. Great and quick customer service--my skates were made in two weeks.
3. Great fit and finish.
4. Great heat moldability.
5. These skates are not narrow or low volume. They are wider and with greater volume (I can fit my index finger under the pencil) than my Vapors (I indicated my prior skates on the order form). I also can't use my custom Superfeet because there is too large of a gap between the boot and the SP arch support. I feel like I essentially got a Supreme fit 5.5.
I saw a previous poster had the facing reduced; I wished I had done so to reduce the volume.
This brings up this question, has anyone had a pair of Trues made that were truly narrow and low volume as dictated by narrow and low volume feet?
I am not complaining and knowingly took a risk. However, based on my experience, I would think hard about ordering these if you have narrow, low volume feet.