Don't get me wrong, I am a huge supporter of local business. BUT... The guys girlfriend bought him the skates on line, all he did was come to you to be fitted and for your help. Someone had to recommend him to you, don't you think? What you wrote puts out the vibe that you hosed him for that. Two pair of One95's cost some serious coin, why not help him out, charge your going rate for the service, and set up future sales? Relationships have to start somewhere..