I haven't heard anyone mention the human connection factor in this discussion about the "future of skate sharpening in the age of robotics and automation." Even if the technology the Eric envisions was available and accessible right now, I still prefer a personal connection to the LHS employee who sharpens my skates, just like I want a personal connection to the mechanic who repairs and tunes up my car, etc. This is a basic human and customer service issue in which more than the monetary cost of the end product or service is involved. I believe that skate sharpening is indeed an artform in the sense that any highly skilled, highly personalize, highly nuanced, and niche-based craft is. It may not be as "exact" as technological "innovation" continues to move us aside, and it may end up going the way of the shoe repair shop, but there will still be people like me who prefer it because the personal connection in customer service at a LHS is irreplaceable -- from custom profiling and sharpening, to advice on hollows, to free sharpenings from the shop manager when nobody else is looking. A box that we put our skates into can never deliver this, just like saving $50 on skates from Hockey Monkey can never provide the value of having your skates fitted properly at a LHS by someone with whom you develop a long-term relationship and will take care of you as a customer for the life of the product. Automation and technology will continue to come and dominate our lives, but it doesn't have to destroy our capacity for human connection in everything we do....like choosing to get our skates sharpened at a LHS because we care enough to support them and their craft.