I see you're in NYC so I'm about 99% sure I know what shop you are talking about so I think I can shed some light for you. When I was in the market for skates I looked seriously at Graf's and had that shop fit me up extensively. They even baked a pair of Graf's for me so I could feel what they would be like one they were molded. At the end of the day I decided to go with One95's. Since I bought the new skates I have had them baked, profiled, sharpened, and punched at this shop and the guys could not have been nicer. Now, I will tell you I did ask them about the possibility of them ordering One95's, in passing, and they said it would take them 8-10 weeks to get the skates and I was very clear I didn't want to wait that long, so that may contribute to how things played out. At the end of the day, these guys are quite nice and I don't think they would give you a hard time.