That's not a fair comment. The skills required to operate a Sparx are certainly less than a traditional machine, which is a good thing. But you still have to know what you are doing.
It doesn't matter how fool proof something is - there's got to be folks with Sparx machines that are not paying attention to alignment, ring height, skate positioning in the clamp, the required number of passes and honing technique and yes - they'd end up with imperfect edges. That's not a knock against the machine, it's a knock against human nature and folks who pay attention to detail vs. those who don't.
I know of an 'expert' sharpener (guy's been at it for years, also does equipment repairs) who uses multiple Cag One machines in his shop. Easy to use, right? Just lay the skate on it. Well he doesn't bother to use an edge checker (slows down output, he's very busy), and when one of his machines goes out of alignment, a whole crew of folks go through there with uneven edges on one skate until someone calls it out.
Again, the Sparx is just another machine. It makes the process simpler and lowers the cost to entry, but it's not 100% fool proof. But because it exists, a thousand new sharpeners are now active across North America, and I imagine a similar (or higher since the machine is easier to use) percentage of those new sharpeners are good at what they do vs. the ones that existed before Sparx.
colins