Warrior Warranty Return

[Hawkeye 0]

I broke a Warrior Dolomite last Saturday and sent it into Warrior on Tuesday.

Just got the replacement back from them today, 4 day turn around.

Needless to say I'm pretty impressed by that customer service.

[SuperMan3 1]

Wow, I waited nearly two weeks for my Easton once.

[theWB 2]

Where do you live Hawkeye? I find that geography has alot to do with how quick warranty turn-around is. Bauer is less than a week for me living in New England. I'm sure someone in California would be two, maybe more.

[Hawkeye 0]

I live in Chicago.

Having to ship UPS to Michigan is pretty easy. Ground is only one day away.

[li7039 0]

Mission is located in the same state as me. Took a day to ground a broken stick up to them.

[theWB 2]

Thats part of the reason I go with Bauer, quick turn-around. When I've returned sticks to Easton which I believe is in kentucky, it took a little over two weeks.

[jrhky36 1]

got one same day with warrior. it was all about timing. i called ahead and told them i was dropping off a stick and they took care of it same day for me.

easton's warranty dept is in salt lake city, ut

[razrbladz12 0]

easton's warranty dept is in salt lake city, ut

The last two I've sent have gone to Kentucky.

[theWB 2]

Yea, sticks go back to Kentucky. If you work at a store, and have to send back defective equipment, that might go to salt lake.

[jrhky36 1]

they must have changed the location. seeing as i haven't used easton for over 4 years i should have know better than dispute you.

[thegongshow13 0]

2 weeks?

pfft I waited a month and a half for easton once to send me a LH stick when I sent in a RH, then had to send that back and wait another 2 weeks to get the RH, which they sent in a grip even though asking for non

another instance was with my s17, sent in an old stealth near the beginning of may and didn't get the stick until a week and a half ago.

and i'm in NJ