numberthirteen 0 Report post Posted June 13, 2009 Hi guys,A few weeks back I bought a RBK 4K out of desperation got a cheap stick as all my others were pretty much wasted. I broke the stock after 2 weeks (10 hours of use). I had a lot of problems getting a replacement as my local shop aren't the best (for a lack of better description) so went through RBK direct. After about 6 weeks I went back to the store to find out if the replacement stick had come, it had, but they'd sold it and given me store credit for 90% of the sticks original cost! (unbelievable I know). Using the store credit I got I bought an S5, putting the store credit towards it (the stock was £76, I got £46 knocked off so it still cost me £30).Just earlier today I broke the S5 after one week (6 hours) of use. I'm wary of taking it back through the store as a) I have no garuntee they'll do anything and B) it will take a long time to return if they bother to replace it.Should I go direct through Easton? The only thing I'm conscious of is that I've spray painted the green areas of the stick. But considering the stick broke at the fusepoint, and for the time I've had it, would Easton replace it? Share this post Link to post Share on other sites
Krev 86 Report post Posted June 13, 2009 Warranty info for US:Easton Sports will replace any defective composite or aluminum shaft for a period of 30 days from date of purchase, under the conditions listed below:The shaft/stick is accompanied by receipt (original proof of purchase).The shaft/stick broke during normal use as the result of a manufacturer’s defect.The shaft was used with an Easton blade at all times.The shaft/stick is not exposed to an open flame.The shaft shows no signs of being overheated by any heat source.The shaft/stick was not a factory second, blem, or purchased used.The shaft/stick damage was not caused by contact with another player, skate, stick, boards etc.Warranty info for Europe:1.The shaft/Synergy Stick must have been purchased from an “Easton Authorized Dealer or Distributor” in the last 30 days.2.The consumer must have their proof of purchase.3.The shaft/Synergy Stick must be returned in its entirety. Easton will not warrant a shaft that did not use an Easton replacement blade.4.Excluding manufacturer’s defect, Easton will not warrant any shaft or Synergy stick that has been damaged through normal game action, misuse or abuse. This includes an application of an open flame to the end of the shaft or a skate cut.http://eastonhockey.com/warranty/warranty-united-stateshttp://eastonhockey.com/warranty/warranty-europe Share this post Link to post Share on other sites
numberthirteen 0 Report post Posted June 13, 2009 Well, if the same applies in Europe for a STEALTH, then I guess it is eligible for replacement.My question was whether I should go through Easton direct... Share this post Link to post Share on other sites
Krev 86 Report post Posted June 13, 2009 Well, if the same applies in Europe for a STEALTH, then I guess it is eligible for replacement.My question was whether I should go through Easton direct...I would, seeing as how your LHS jipped you like that. Share this post Link to post Share on other sites
stuie7 6 Report post Posted June 13, 2009 Seeing as you're from South Yorkshire I'd presume the shops in Sheffield? Share this post Link to post Share on other sites
numberthirteen 0 Report post Posted June 13, 2009 Seeing as you're from South Yorkshire I'd presume the shops in Sheffield?Yup. You know who I'm on about right? Share this post Link to post Share on other sites
stuie7 6 Report post Posted June 13, 2009 I guess its the shop at Ice Sheffield.I've been in there a couple of times (dont live round there), cant believe they'd give you a store credit for 90% at the prices they charge. Everything is very expensive (even for the UK), apart from the Cory Sarich pro-stock Mission Fuel sticks for £100 ($165 US) which isn't too bad for this country.. Share this post Link to post Share on other sites
numberthirteen 0 Report post Posted June 14, 2009 I think the fuels are cheap because they came through Rod Sraich who plays for the Steelers...Anyway, I'm gonna head down there today and see what happens. Share this post Link to post Share on other sites
crazy-luke-finch 0 Report post Posted June 14, 2009 I'll bring the SC6 to you on Monday ;) Share this post Link to post Share on other sites
Ivan 1 Report post Posted June 14, 2009 In Moscow, Russia even biggest stores don't warranty any sticks. Russia should be nuked.Hockey Giant replaced skates for me twice even though they were way past warranty period (three months on boots). Share this post Link to post Share on other sites
