Need Help with Warrior Custom Stick

[jeffg 13]

I placed an order for a custom warrior LX2 Pro Stick through Hockey Monkey on 7/18.  When I placed the order it stated it would take 15-20 days to process.  As of 9/5 I don't have the stick.  I contacted Warrior Customer Service and was told no service agents were available and to leave and name & phone #.  I contacted Hockey Monkey and they could not advise the status of the order either, other than to say they would look into the matter.  Any suggestions?  Is this normal for Warrior?

[EBondo 232]

Unfortunately, it's normal for any company.

There isn't a portal that retail workers have access to to look into the progress of any custom products (skates, sticks). We're kind of at the liberty of the vendors after the order is placed. I work at Pure Hockey and this is one thing that we have expressed much frustration about because when delays happen, we usually can't see why or how long it has been delayed for. 

[Sniper9 529]

I personally would always expect to wait about 2-3 mths for custom anything