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Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble
Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble
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stick9

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Posts posted by stick9

  1. Posted · Report reply

    So you aren't willing to pay 20-40 bucks for bake & sharpening on new non-store bought skates?

    More than willing to pay for a bake job, no problem there at all.

    No way in hell I pay 15 bucks for a sharpening.

    I completely disagree with the concept of refusing to do the work, but they are performing a service and should charge an appropriate fee. If the guy had said he would do it, but he was going to have to charge you $50 (or whatever was reasonable for that kind of work) would you still never have shopped there again?

    It wasn't about the fee (I can't be anymore clear on that). It was the flat out refusal to do the work is what cost shop B our business. This is a well known ski shop that does tuning all day long. This wasn't a first time set up, this was strictly a tune up (hot wax, edge grind and tweak the bindings as they were popping off a little too easy).

  2. Posted · Report reply

    If he was willing to pay for it, then the manager of shop B probably has a problem. But I really, really doubt that he walked in and was willing to actually pay full price for the service.

    I'm also not sure he realizes that a lot of dealerships do do that with oil changes- you pay $30 for any change, but if you buy the car at a specific dealership they may give you free changes for however many years.

    You should never assume. He was more than willing to pay for the service. He wasn't looking for a discount or some kind of special deal. He just want to have his skis tuned up before heading out for the weekend.

    Look, I'm all for supporting the local shops. However, the day a shop refuses service or decides to charge me more than the going rate will be the last time I do business with that shop.

    That's all there is to it.

  3. Posted · Report reply

    If you buy them at the same store, baking and sharpening are free. If you don't, expect to pay money for those services.

    How is that hard to grasp?

    Quick story. A buddy of mine bought some skis from shop A. He brought them to shop B to have the bindings adjusted and the edges done (shop B close to home and trusted we their techs). The owner of shop B wouldn't do it and told him to bring the stuff back to shop A. Neither me or my buddy purchased anything from shop B again. Shop B lost thousands of dollars in business over $50 in tech work.

    So it's not that I don't understand it, it's I don't think it makes very much business sense. I didn't buy the skates there, so what. I'm in your shop now looking to do business. If you're gonna turn me away or charge me triple, I'll probably never shop there again. So not only did you lose out on the skate purchase, you're gonna lose out on the stick purchase, the glove purchase, monthly sharpens, ect.. ect..

    Imagine if auto dealers did this with repairs and service, you'd be looking at a $100 oil change. Hey if you bought the car from them it would have been free.

    When it comes to baking I understand the charge. It's time consuming and it's part of the fitting process.

  4. Posted · Report reply

    I work at a rink, and we charge $30 for baking and $15 for the first sharpening if you didn't buy the skates from us. If you bought them from us, it's all free.

    We consider it an incentive to buy skates from us because we fit you, take the time to figure out what you need, etc.

    I understand if you can find a pair of skates online for $100 or $200 less than in the stores, but it always makes me chuckle to see people who bought a pair online that was $50 cheaper than in the store, only to have to turn around and pay $45 to get them baked and sharpened.

    So if I buy skates at another shop and don't have them sharpened (maybe the wait was too long or the guy who does it was out or just plain sucks) your shop will charge me $15?

    Incentive...sounds more like a requirement if you ask me.

    What if I already know what I need and I don't have them baked or sharpened, do I $45 bucks off?

  15. Posted · Report reply 

    OLD VAPOR LINE	CURRENT VAPOR LINE	 NEW VAPOR LINE
    		XXX				XXXX					X60
    										   		X50
    							XXV					X40

    They aren't the same skate, but same price-point/spec as JR said.

    If I understand this correctly, the 09 X40 will be a completely different skate than the 08 version? It will end up being the new XXII or XVI price point skate with specs geared towards that price.

  25. Posted · Report reply

    i thought they would have his breakaway goal in the highlights from the young stars game - but it's not in there...

    anyone else have it somewhere?

    Goal was a thing of beauty. Haven't been able to see him play much, but the little I have has been impressive.

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