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adam14

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Posts posted by adam14


  1. 1 hour ago, smu said:

    I will say it again, True took all the responsibility.

    Yes, True took all the responsibility, but that responsibility should have been taken the day your skates showed up and they didnt even fit your foot. That's where your LHS's lackluster attempt at hoping you figure this out on your own comes into play. I live in a city where the shop I worked at had a very high reputation and if we would have dragged this on to this extent there would have been hell to pay.

     

    True took responsibility for their screw up. Your LHS didnt take responsibility for theirs.

    • Like 3

  2. its nice to see it took a month of you bitching on a message board for a solution that your shop could have had resolved in 3 days.

    Did True mess up sizing? Sure. but it sounds like the LHS made minimal effort to bring the attention to true. 

    When I fit a JR player for Trues in the summer there was an issue with materials beneath the ankle foam, there was a sharp piece protruding and it was very uncomfortable. It wasn't until I tried the skate on myself that I realized there was something there. I called and emailed True every day for a week until they agreed to a resolution. 

     

    I'd be questioning how much your LHS appreciates your business after this circus way more than questioning Trues customer service. 

    • Like 2

  3. Finally landed a job in my field. I'm 2 weeks in and loving it. 

    When I got to the age that I was through chasing the dream of playing professionally I made the adjustment of "theres still ways to be in hockey" and now my job is based around it and I couldn't be more excited about where this will go.

    Anybody with doubts, trust me I was there for a few years. dont lose focus and keep your stick on the ice. bounces will come.

    • Like 3

  4. 22 hours ago, OzziesDad said:

    Wonder if they will try and package him and a guy like JFK or Bjork to get a wing to play with Krejci and DeBrusk.  That would be nice.  

    Why would they ever do this when their main concern right now is establishing a good up and coming young core. 

    Don't over spend youth, the Bruins are in a pretty good place right now in terms of prospects. Not to mention Krug plus a late round (that rangers 4th) would bring back a more than capable mid 6 winger.


  5. 12 hours ago, stick9 said:

    I think value comes when you want something that your local store doesn't have, or when there is no local store. I was a bit surprised by the pricing and shipping rates.

    But if your LHS doesnt have it best believe I'm looking at one of the big online stores before I go to the Bauer site strictly because promo discounts and shipping make it more appealing value wise.


  6. 17 hours ago, CigarScott said:

    I Until Warrior gets in the skate game, they'll be a distant #3 to Bauer & CCM. True has been big in golf forever and I guess decided to branch out after seeing what is going on with golf and participation rates dropping, etc.

    Your statements here are false. Warrior is not a distant third, at retail or at the pro level because they have great offerings at great price point. Are they trailing in certain categories? Sure. distant? no chance.

    The skate market is oversaturated so I'm glad warrior hasnt pumped all kinds of money into r and d to develop from the ground up.

     

    Your statement about true is also false. They didnt just decide to give it a whirl, they've been an OEM for one piece sticks for big players since the beginning of the composite era.

    On 8/18/2018 at 12:21 PM, STXHockey said:

    We hope this new business direction becomes the new norm in the hockey industry.

    Not the best statement to make friends on a board flooded with retail employees, shop owners and techs that have decades of knowledge and experience in the hockey retail landscape. This just comes off as your DTC program will be the norm just because nobody ordered during booking so your hand was forced.

     

    Interested to see how heavy the pricing fluctuates when your products get to Canada.


  7. I've never heard of this one tweak from true and weve done over 100 pairs of customs at our shop, including one or two pairs that needed to be totally redone. Their customer service is top notch and this kind of sounds like the shop is being lazy.

    in terms of durability, it all depends on the care of the skate. I have noticed that VH and True skates begin to look very worn down alot quicker than certain other brands though they are usually still very stiff and usable. 

    I've only dealt with the pro rep for Bauer, he stopped in when he was in town for the pro team, so I cant comment there.

     

    I dont have anything bad to say about ccm customer service too.

    The thing to remember about how issues are dealt is how the LHS handles them, not how the manufacturer handles them. It's the difference between "watch our YouTube video and take a heat gun to that area" and "yeah that isnt right send them back we'll start making a replacement pair today."


  8. 1 hour ago, IPv6Freely said:

    That’s just the thing - I can’t imagine the demand for $1000 retail skates exists in the first place. At least, not from people who wouldn’t prefer custom anyway. 

    That's what I said. why pay 1000 for off the shelf when i can put you in a custom guaranteed to fit your foot and have 0 issues and probably be a bit of a better build for an extra 100 bucks.

     

    Now that the materials in the boots are easy to manipulate nd they can streamline production of customs it's only a matter of time until the top price point isnt even a display at stores anymore


  9. Customs are nothing new, and the 100 dollar upcharge from their retail off the shelf price point has been the norm at least since I've been fitting skates. 

    I'm goad CCM and Bauer are offering these options, I think thanks to all the manufacturing and tech advancements weve seen in the last decade it's made the production of customs much more seamless than it used to be (when they were custom built in Canada) is a huge factor as to why they are pushing this so mainstream.

    I've always told customers if you're spending 1000 bucks on skates already, what's another 100 to get a full custom fit that shouldn't give your feet any issues. It's a no brainer really.

     

    On another note, I'm glad this is much more user friendly when fitting customs than Bauer's "custom order sheets" from previous years. 


  10. This sounds fishy I'd keep calling their warranty claim. I'm in Canada and loaded up on se16's and one95's years ago when sport chek had them on sale for like 119.99.

    Needless to say I broke some of them they were all out of production and I received an RS and a Total One. Price shouldn't matter. Bauer warranty states to replace the same level of stick purchased. best believe I'd be making a fuss.

    • Like 1
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