Easton Customer service

[Gongshow11 1]

so i send back a 2 week old stealth, 100 flex, worst stick ever, i thouhgt i liked my old one so i bought a new one, was i wrong or what. anyways stick breaks on a clapper so i send it back, ask for a 100 rh forsberg SL instead they say sure. so i call today and they're liek we have no forsberg SL in stock,w e can send you a 85 forsberg grip SL, and im like ya thats fine.

my question is, why wouldnt the warehouse have this in stock? i mean honestly. rattles me.

[chippa13 1844]

Because they've already shipped out their stock to stores and are waiting for shipments from the manufacturer.

[snipe-show12 0]

same thing happening to me...been about three weeks still waiting for my stealth grip. that lasted me 2 weeks. for apparently the same reason out of stock.

supposedly it will be here tomorrow. but you never know with easton.

[jason@ewh 0]

same thing happening to me...been about three weeks still waiting for my stealth grip. that lasted me 2 weeks. for apparently the same reason out of stock.

supposedly it will be here tomorrow. but you never know with easton.

buy the mission hex-1 you will sleep better.

[jrhky36 1]

they sent me the wrong stick. that lead to me refusing to buy easton again.

[sogaduch 0]

easton has the choice as does bauer and any other company to send a stick if they dont have the stick that you sent too them. what a person could always do is have the store give them a stick saying they have the pattern you want and the company could always give a credit to that store for

[forsberg91 0]

When I broke my Si-Core last year, they were out of Iggy and Yzerman.

[McCabe24 0]

When I broke my Grip SL they wouldn't let me have a Grip ST as my replacement because they said I could only have the stick I broke. Funny thing is they ended up sending me a normal blue SL, got my 85 Sakic at least.

[2-Keys 1]

they sent me the wrong stick. that lead to me refusing to buy easton again.

when i broke my SL grip they sent me a non grip. i was kindof mad since i had bought a grip and thats what i wanted but it wasnt that big of a deal. i broke the replacement in 2 weeks.

im with jrhky36, im not buying another easton stick.

[Gongshow11 1]

so i got the St in the mail today, no SL and call them up and they're like o ya sorry, we'll send the SL tommorow. wow!

[2-Keys 1]

what great customer service!!!

[whbd18 0]

so i got the St in the mail today, no SL and call them up and they're like o ya sorry, we'll send the SL tommorow. wow!

Did you get to keep the ST though?

[Gongshow11 1]

ya i did, i sent back 2 sticks. i took a one timer with the stealth in practice, broke it in half, then the next day used my reg silver synergy, one timer again shattered it. worst luck ever and i dont even liek the warrenty sticks that much cuz they break even easier, i have worse luck with them

[JGraz15 53]

i dont even liek the warrenty sticks that much cuz they break even easier, i have worse luck with them

Do you think there is a quality difference between store bought and warranty replacements?

[Project_2501 0]

At they very least they carve "Warrenty Replacement" into the bottom of the stick.

[sogaduch 0]

i dont think theres any difference between warranty and stor stock sticks. reason they put the marking on the stick is so that the store knows its a warranty stick which does not have a warranty on it at all

[Sven 1]

ya i did, i sent back 2 sticks. i took a one timer with the stealth in practice, broke it in half, then the next day used my reg silver synergy, one timer again shattered it. worst luck ever and i dont even liek the warrenty sticks that much cuz they break even easier, i have worse luck with them

Maybe you have to work on your technique ;)

[Gongshow11 1]

how bout the warrenty sticks suck. i had an SL warrenty last 4 months, while i just broke the Sl grip i got exactly 1 week ago and used 5 times. Thanks Easton, BAWANGO!!!

Like I don't drop enough cash already on them each month

[Overtime 0]

Mabe try a different company.

[Gongshow11 1]

6 years of easton? its liek divorcing a wife

[Kovy_Ribs_Fedo 3]

how bout the warrenty sticks suck. i had an SL warrenty last 4 months, while i just broke the Sl grip i got exactly 1 week ago and used 5 times. Thanks Easton, BAWANGO!!!

Like I don't drop enough cash already on them each month

lol, Jason, try the XXX...

[Jason Harris 31]

how bout the warrenty sticks suck. i had an SL warrenty last 4 months, while i just broke the Sl grip i got exactly 1 week ago and used 5 times. Thanks Easton, BAWANGO!!!

Like I don't drop enough cash already on them each month

I doubt that the warranty sticks are materially different.

Think about it, they'd have to design a similar but different stick, then predict how many they'll need to have the factory product for the year. I could see them setting aside those sticks whose paint jobs didn't come out well, but I doubt they'd purposely come up with an inferior model.

[Overtime 0]

6 years of easton? its liek divorcing a wife

lol :D look on the bright side whats the worst that could happen. :P

[NuggyBuggy 0]

6 years of easton? its liek divorcing a wife

Sounds like it'd be divorcing a wife that treated you like shit for 6 years.

[chippa13 1844]

Considering he's spent the better part of the last 2 years complaining about Easton durability, I wonder why he keeps using them. That's like being a regular at a restaurant where you don't like the food. Personally, I must keep getting the good ones because my Synergy, Stealth, and Synth combos have all held up rathe well. I must just be the lucky one.