Easton Warranty period

[furlanitalia 1]

So i sent in my broken Si-core and it arrived at Easton Canada (tracking number confirmed this with a signature) on thurs the 16. Now, usually i've had my sticks back almost instantly, but i knew this one would probably take a little longer, and i had been told to expect a phone call from easton. Its been over a week, and i haven't even received so much as an email from them. Is this normal? Or are they just super busy and low on stock?

[Gongshow11 1]

call them hows that

[furlanitalia 1]

is their number on their website?

[furlanitalia 1]

ahhh, found it. Whose done this before? do i just give them my warranty number?

[McCabe24 0]

I think it was a two week turnaround when I warranty replaced my SL, did it through the LHS though so who knows.

[mgchockey 0]

a lot of ppl i know get it back within a few days everytime but i have sent in 3 and its taken over 2 weeks for each one..

[furlanitalia 1]

Well, my stick arrived today. Didn't quite receive anything comparable to the si-core. What came was last years ST, in 110 flex. I play D, so 110 is manageable, but i'm definitely not pleased.

[Chadd 916]

What did you send them?

[hockeyguy 0]

odd, do you have to accept that? is that even the flex you sent them?

[furlanitalia 1]

I sent them a 100 flex Si-core. I've had an ST before, was really happy with it, but theres no reason that i should've received one as a warranty, specially in a different flex.

[hyprlte 0]

chances are that they probably dont have stock.. it took about 1 week before i called them once and it turned out that they didnt have any stock so i went with a different pattern

[furlanitalia 1]

I thought stock might've been a problem, never woulda thought that i had to call them. Well, i'm broke an ST just recently so i'm gonna send that in, I'll make sure to call them, ask for a CNT Stealth.

[PH_Hockey2 4]

I thought stock might've been a problem, never woulda thought that i had to call them. Well, i'm broke an ST just recently so i'm gonna send that in, I'll make sure to call them, ask for a CNT Stealth.

Easton will not send you a stick that worth more than the one your sending in.

[furlanitalia 1]

Even though they'll send back a stick thats worth less then the one i sent in? My comment was a joke, but my buddy did just receive a stealth in replacement of his SL, so it all depends on stock.

[PH_Hockey2 4]

Even though they'll send back a stick thats worth less then the one i sent in? My comment was a joke, but my buddy did just receive a stealth in replacement of his SL, so it all depends on stock.

Well I guess Im wrong on that one then.