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SickBoy

Question about profiling/contouring

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By the way, I called Maximum Edge today and he said not to use the templates to cut your contour, just use them to check. Argh. I don't want to have to ship my skates away.

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Anyone heard of this guy? He claims to be able to contour your skates using just the blade -- can this be done properly?

No Icing Sports

Ask Jimmy, I think he knows them pretty well. ;)

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I know of No-Icing Sports. That guy, as nice as he is, Ive had to fix skates that hes taken in for people. Im tellin you, some were okay, not messed up too much, but Ive also had people coming to me complaining about him, and there skates were pretty mangled. Hes based out of NH, where I used to work at another LHS. He knows what hes talking about to a certain extent. But when it comes down to actually doing it, hes not that great. there are better places in New England to get your skates profiled and such. Just My opinion.

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Anyone heard of this guy?  He claims to be able to contour your skates using just the blade -- can this be done properly?

No Icing Sports

Ask Jimmy, I think he knows them pretty well. ;)

Never heard of them. ;)

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I know of No-Icing Sports. That guy, as nice as he is, Ive had to fix skates that hes taken in for people. Im tellin you, some were okay, not messed up too much, but Ive also had people coming to me complaining about him, and there skates were pretty mangled. Hes based out of NH, where I used to work at another LHS. He knows what hes talking about to a certain extent. But when it comes down to actually doing it, hes not that great. there are better places in New England to get your skates profiled and such. Just My opinion.

I think before you attack someone's business, you should probably have proof or legitimate facts about what was wrong with the skates this store had sharpened, instead of saying they were just "mangled". Just MY opinion.

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I know of No-Icing Sports. That guy, as nice as he is, Ive had to fix skates that hes taken in for people. Im tellin you, some were okay, not messed up too much, but Ive also had people coming to me complaining about him, and there skates were pretty mangled. Hes based out of NH, where I used to work at another LHS. He knows what hes talking about to a certain extent. But when it comes down to actually doing it, hes not that great. there are better places in New England to get your skates profiled and such. Just My opinion.

I think before you attack someone's business, you should probably have proof or legitimate facts about what was wrong with the skates this store had sharpened, instead of saying they were just "mangled". Just MY opinion.

He must work at the competing LHS that lost 1000's of customers and had to lay off employees because their business dropped "big time". If he would have said, he had some customers who didn't like the hollow that was selected for them, that would certainly be understandable, because some folks simply don't like or can't adapt to change. However to "claim" skates were mangled or messed up and had to be "fixed", well this has to be addressed. First, every new NIS customer is fully explained the sharpening process the first time they come into the store. NIS only does custom hollows, not generic ones or secret codes numbered 1 to 5. Furthermore, every customer is is specifically told if for some reason or any reason they do not like the setting, all they have to do is come back for a free adjustment, or even a full money back guaranty (which by the way no one has ever asked for). Lastly, NIS does not "mess" up skates. All hollows are consistent, edges level and the finish is beautiful. I challenge this guy to bring in just one pair of so-called messed up skates and we'll have the blades analyized to see what machine they were done on. Hmmm, up for the challenge? Or are you afraid it's your machine the results will point to. I wonder if you work for the same shop who sold a guy a pair of Grafs with bent steel because the holders were mounted incorrectly, then told the customer that NIS bent the steel while sharpening. That same customer who had been one of my customers for years, told them where to pack it.

It's not uncommon for shady businesses to attack competitors who don't like what true professionals in the business are doing. Instead of working harder to improve what they do, or improve their customer service, they resort to back door efforts.

The proof is in the pudding. NS customer base increased EVERY day. It's not through advertising, because they do not advertise, they don't have to. Every new customer comes thru word of mouth referral. Enough said.

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You guys really want to know the truth, the company i work for, he trashed on his website specifically a few years back because we've forced his customer base down to practically neighboring towns. He knows his stuff...dont get me wrong. Ive spoken to the guy a million times and hes great. Its just, people have come to me and my LHS and we've had to fix what he claims to be a great job on a pair of skates. Esspecially with his radiusing skates. Nothings more annoying than fixing an improper radius. Im not bashing this guy, im trying to help all of you who are searching for a great profiling.

Fixing a hollow, im sure all of you that work or have worked in your LHS, you know that the random bad hollow comes into the store. This is not what im talking about, but yes, We (my LHS) have taken in a few pairs of skates that hes done, and it seems consistant to only when he uses the mechanical machine he has uneven edges (which is common to any other shop for that matter) When he does it by hand, he does just as a good job as anyone else. He most certainly has a good size customer base for sharpenings, i do know that one for a fact.

I have no hard feelings on the guy and his company. As far as whats been said to me, hes been around for a long time, and will be as well. There are most certainly those who prefer that mom & pop shop. Which is fine. But if you are looking for a good place to have your skates profiled. Im saying there are definatly better and more conisistant shops out there. If its not in New England, Im sure there are a bunch across the states. Hell if your out in the Michigan or Mid-West area, im sure Peranis (THAT IS NOT MY LHS)does a great job. They seem to take care of everybody out there (going from what traveling hockey teams who come to the shops) Just keep searching and maybe you'll say that you got the best and most information out of No-Icing, well then go to him, and im sure he'll take care of you just like your a walk-in customer. But if you educate yourself and your willing to mail your equipment out, You will find the perfect place for you, where ever that might be.

So, please dont assume anything that Ive said before this post was to bash this shop, and definatley dont take this one out of context, because I came on this site to help and get help for and from people that know and love this sport.

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You guys really want to know the truth, the company i work for, he trashed on his website specifically a few years back because we've forced his customer base down to practically neighboring towns. He knows his stuff...dont get me wrong. Ive spoken to the guy a million times and hes great. Its just, people have come to me and my LHS and we've had to fix what he claims to be a great job on a pair of skates. Esspecially with his radiusing skates. Nothings more annoying than fixing an improper radius. Im not bashing this guy, im trying to help all of you who are searching for a great profiling.

Fixing a hollow, im sure all of you that work or have worked in your LHS, you know that the random bad hollow comes into the store. This is not what im talking about, but yes, We (my LHS) have taken in a few pairs of skates that hes done, and it seems consistant to only when he uses the mechanical machine he has uneven edges (which is common to any other shop for that matter) When he does it by hand, he does just as a good job as anyone else. He most certainly has a good size customer base for sharpenings, i do know that one for a fact.

I have no hard feelings on the guy and his company. As far as whats been said to me, hes been around for a long time, and will be as well. There are most certainly those who prefer that mom & pop shop. Which is fine. But if you are looking for a good place to have your skates profiled. Im saying there are definatly better and more conisistant shops out there. If its not in New England, Im sure there are a bunch across the states. Hell if your out in the Michigan or Mid-West area, im sure Peranis (THAT IS NOT MY LHS)does a great job. They seem to take care of everybody out there (going from what traveling hockey teams who come to the shops) Just keep searching and maybe you'll say that you got the best and most information out of No-Icing, well then go to him, and im sure he'll take care of you just like your a walk-in customer. But if you educate yourself and your willing to mail your equipment out, You will find the perfect place for you, where ever that might be.

So, please dont assume anything that Ive said before this post was to bash this shop, and definatley dont take this one out of context, because I came on this site to help and get help for and from people that know and love this sport.

If you can prove anything you say.... let's see it. Please any shread of evidence.

Please bring me one of the so-called screwed up hollows, so we can have it 'tested". And oh please, please show me the difference between mechanical and manual sharpenings. If you are so good, you should be able to pick one from another blinfolded. :lol: Do you even know how to sharpen skates? Lastly, I have not talked to you a million times and you have absolutely no clue of my operation . I know what store you work for. Stop lying. You're looking silly.

The real truth is the big shops HATE the mom and pops and will do ANYTHING, including violations of anti-trust laws, to try to drive them out of business. They hate competition, especially when true professionals steal away the business they've been scaming for years. The store he works for is well know for that.

So folks, if you like the service of the big chain store, certainly go there. I have plenty of business and it's growing EVERY day. Not because of full size adds on every page in the Hockey Journal, but all from customer referrals. How sweeeeet it is! haha

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Profile= Radius, your just changing the pitch of the skate either back or foward (Defensive and Foward Radiuses) This changes the actual circumferance of the Steel, also places the contact point foward or backward (like i just said) If i remember correctly, a neutral radius is an 11 degree radius, when you profile the skate, you're making it a 9 degree radius.

Jimmy, I think this is probably the answer to your question

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Profile= Radius, your just changing the pitch of the skate either back or foward (Defensive and Foward Radiuses) This changes the actual circumferance of the Steel, also places the contact point foward or backward (like i just said) If i remember correctly, a neutral radius is an 11 degree radius, when you profile the skate, you're making it a 9 degree radius.

Jimmy, I think this is probably the answer to your question

hehe, you right, I didn't even notice that. Love it!

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Jimmy. Ive been in hockey for as long as i can remember, i believe i was learning to skate at the same time i was learning to walk (clearly exagerating, but you get my point.) Ive also worked in Rinks since i was 17, whether coaching, working, whatever. So Ive been around the product and people who use the product.

I started working in Shops since i was 18 (almost 22 now) I took over a shop when i was 19 and brought in more customers, and consistant customers to a Local Pro-Shop that was located inside a rink. This shop had been through 3 owners before i started, and had just been bought again just as i started when i was 18. Needless to say, with the help of the new owner, and i, we both got the shop running in great condition. The only thing was that with a smaller shop, your forced to train High School kids to sharpen skates at a pay rate that is clearly not making them care on how good of a job that they are doing. Thats where you will find the inconsistancies. I personally right now sharpen skates in my shop for a local Division 3 College team, and also help with a local Division 1 Ivy League team as well. As well as some local High School kids who ask for myself specifically. You questioned my ability, and im trying to describe it to you.

When I left the small shop I had helped bring back to life basically (had a real issue with the new owner after a while, he was too buisness oriented, not customer, which i prefer) I found that the mission statement of the current company i work for was much more in tune with what i wanted to be a part of.

So I came into the current company i work for with more knowledge about the products than some other employees, i helped them and taught them, i grew quickly with the company and soon became one of the managers. I worked with the other managers and got that store running great, and got complimented by the 3 main owners of Nike/Bauer.

I ended up recently gettin re-located to a new store and asked to help open it because of what i helped do with the store i started in. So to answer your question, if you havent gotten the point, i know what im talking about. I know the product, i know the servise. I know the difference between a larger shop and a mom and pop store. I also know how to maintain a customer base that is about the customer and not making the sale. Not being sale driven or commision driven (same thing i know).

And to be honest with you man. I can tell the difference between a bad sharpening and a good sharpening just by looking at the steel, i have been around this stuff for quite a while and have learned how to look and adjust the skate to make a proper edge.

To be honest with you man, You sound like youve got something against a larger "chain" shop. So instead of trying to call me and my company out. Why dont you ask and see what I am about because not all shops are about the sale. Remember, bigger shops can help a customer a little bit better because A) the manufacturer will look at a larger retailer before a smaller shop as far as bulk orders. B) Larger shops carry more inventory and are able to get products at a quicker pace. So please do not trash larger shops just because youve had a bad experiance at one.

LASTLY, YOU ARE RIGHT. THIS ISNT ABOUT HOW BIG YOUR STORE/COMPANY IS. ITS ABOUT THE SERVICE YOU GET. SO IF YOU LIKE THE BIGGER CHAINS AND YOU GET BETTER SERVICE THERE, BY ALL MEANS, GO THERE. BUT IF YOU GET BETTER SERVICE, BETTER QUALITY IN A MOM AND POP SHOP, BY ALL MEANS GO THERE. ITS ABOUT THE CUSTOMER AND THE SERVICE YOU GET. THAT IS ALL.

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I know of No-Icing Sports. That guy, as nice as he is, Ive had to fix skates that hes taken in for people. Im tellin you, some were okay, not messed up too much, but Ive also had people coming to me complaining about him, and there skates were pretty mangled. Hes based out of NH, where I used to work at another LHS. He knows what hes talking about to a certain extent. But when it comes down to actually doing it, hes not that great. there are better places in New England to get your skates profiled and such. Just My opinion.

I had my skates sharpened and profiled by No Icing just last week. I put them on to skate on Thursday night and I specifically remember thinking that this had to be the best sharpening I've ever had.

I think if you browse their website it's obvious the extent of their knowledge.

As far as I'm concerned, I've found my new sharpener.

And since someone asked, I sent just the blades, not the entire skate, so they can do sharpening, profiling with a "loose" blade.

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Jimmy. Ive been in hockey for as long as i can remember, i believe i was learning to skate at the same time i was learning to walk (clearly exagerating, but you get my point.) Ive also worked in Rinks since i was 17, whether coaching, working, whatever. So Ive been around the product and people who use the product.

I started working in Shops since i was 18 (almost 22 now) I took over a shop when i was 19 and brought in more customers, and consistant customers to a Local Pro-Shop that was located inside a rink. This shop had been through 3 owners before i started, and had just been bought again just as i started when i was 18. Needless to say, with the help of the new owner, and i, we both got the shop running in great condition. The only thing was that with a smaller shop, your forced to train High School kids to sharpen skates at a pay rate that is clearly not making them care on how good of a job that they are doing. Thats where you will find the inconsistancies. I personally right now sharpen skates in my shop for a local Division 3 College team, and also help with a local Division 1 Ivy League team as well. As well as some local High School kids who ask for myself specifically. You questioned my ability, and im trying to describe it to you.

When I left the small shop I had helped bring back to life basically (had a real issue with the new owner after a while, he was too buisness oriented, not customer, which i prefer) I found that the mission statement of the current company i work for was much more in tune with what i wanted to be a part of.

So I came into the current company i work for with more knowledge about the products than some other employees, i helped them and taught them, i grew quickly with the company and soon became one of the managers. I worked with the other managers and got that store running great, and got complimented by the 3 main owners of Nike/Bauer.

I ended up recently gettin re-located to a new store and asked to help open it because of what i helped do with the store i started in. So to answer your question, if you havent gotten the point, i know what im talking about. I know the product, i know the servise. I know the difference between a larger shop and a mom and pop store. I also know how to maintain a customer base that is about the customer and not making the sale. Not being sale driven or commision driven (same thing i know).

And to be honest with you man. I can tell the difference between a bad sharpening and a good sharpening just by looking at the steel, i have been around this stuff for quite a while and have learned how to look and adjust the skate to make a proper edge.

To be honest with you man, You sound like youve got something against a larger "chain" shop. So instead of trying to call me and my company out. Why dont you ask and see what I am about because not all shops are about the sale. Remember, bigger shops can help a customer a little bit better because A) the manufacturer will look at a larger retailer before a smaller shop as far as bulk orders. B) Larger shops carry more inventory and are able to get products at a quicker pace. So please do not trash larger shops just because youve had a bad experiance at one.

LASTLY, YOU ARE RIGHT. THIS ISNT ABOUT HOW BIG YOUR STORE/COMPANY IS. ITS ABOUT THE SERVICE YOU GET. SO IF YOU LIKE THE BIGGER CHAINS AND YOU GET BETTER SERVICE THERE, BY ALL MEANS, GO THERE. BUT IF YOU GET BETTER SERVICE, BETTER QUALITY IN A MOM AND POP SHOP, BY ALL MEANS GO THERE. ITS ABOUT THE CUSTOMER AND THE SERVICE YOU GET. THAT IS ALL.

Just for the record, you are kind of all over the place with some of your statements. You say the larger shops give better service and are more knowledgeable than the smaller shops because they buy more product and get product quicker? One has nothing to do with the other. You stated you worked in a smaller shop and when you joined the "chain" shop you had to EDUCATE the employees yourself. So what was the experience at the chain shop before you got there? What is the customer's purchasing experience in the other locations of the chain if this is the standard you found in the location you joined. A big box store can be just that: a big box designed to pump out product based on volume, not on service. Where does one get service? At the smaller LHS where the employees have a vested interest in the success of the shop. The more sales the smaller LHS gets, the better the employees will be rewarded by the owner. The chain store is just interested in increasing yearly sales %. The chain employees have very little vested interest in how well the chain does. Those guys just punch in and punch out.

I have been in the hockey business for 28 years. Vendors ship product to dealers based on the dealer's ability to pay invoices. Not all the Big Guys chains actually pay their vendors on time. A well run smaller LHS with the right management team will know that paying invoices on time means getting product first. Vendors ship product to accounts that pay on time, not on how big the dealer is. In this business, size doesn't matter.

In the end, it is about the service and the experience the customer has in either your chain store or Jimmy's LHS. Its up to the salesman's attitude to make it right for the customer.

After your 4 years inside the hockey business world, here are two old sayings to think about:

1. "I have already forgotten what you have yet to learn." John Cosby, Sr.

2. "Its amazing what you learn after you know it all." John Wooden, UCLA Basketball Coach

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I ended up recently gettin re-located to a new store and asked to help open it because of what i helped do with the store i started in. So to answer your question, if you havent gotten the point, i know what im talking about. I know the product, i know the servise. I know the difference between a larger shop and a mom and pop store. I also know how to maintain a customer base that is about the customer and not making the sale. Not being sale driven or commision driven (same thing i know).

What shop do you work at? Are you good at mounting T-Blade holders?

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