killthepoodle 0 Report post Posted April 16, 2006 The number on the website is out of service, and they haven't answered my emails. My 3 month old 5000x's have stitches coming out and edges coming untucked as well as some other little defects that I let slide....till they started to unravel.These are made in Thailand.My Canadian made ones from years ago are absolute tanks. Share this post Link to post Share on other sites
Chadd 916 Report post Posted April 16, 2006 203-358-9220800-345-4556custserv@montrealhky.com Share this post Link to post Share on other sites
killthepoodle 0 Report post Posted April 16, 2006 Thanks Chadd! Share this post Link to post Share on other sites
jrhky36 1 Report post Posted April 16, 2006 try 248-969-4901 they are about 5 minutes from my house in the detroit area Share this post Link to post Share on other sites
Chadd 916 Report post Posted April 16, 2006 try 248-969-4901 they are about 5 minutes from my house in the detroit area The US distributor is in Stamford CT. Share this post Link to post Share on other sites
DarkStar50 679 Report post Posted April 16, 2006 Where did you buy them? Most companies will not deal with customer direct. They will request you to go to your point of purchase. LHS or online? Share this post Link to post Share on other sites
JR Boucicaut 3761 Report post Posted April 16, 2006 try 248-969-4901 they are about 5 minutes from my house in the detroit area Vaughn is not the US distributor. Share this post Link to post Share on other sites
killthepoodle 0 Report post Posted April 16, 2006 Since I have no LHS to speak of, I bought them through one of our Mods. Share this post Link to post Share on other sites
killthepoodle 0 Report post Posted April 17, 2006 This is an automatically generated Delivery Status NotificationTHIS IS A WARNING MESSAGE ONLY.YOU DO NOT NEED TO RESEND YOUR MESSAGE.Delivery to the following recipient has been delayed: custserv@montrealhky.comMessage will be retried for 2 more day(s)Technical details of temporary failure:TEMP_FAILURE: Could not initiate SMTP conversation with any hosts:[montrealhky.com (1): Connection timed out] Share this post Link to post Share on other sites
Chadd 916 Report post Posted April 17, 2006 Sounds like they're having problems, a phone call should work it out. Share this post Link to post Share on other sites
killthepoodle 0 Report post Posted April 17, 2006 Apparently the only ones you can get in the US are the thailand made ones.....canadian manufactured ones are only distributed through Canada. I'm trying to find out if I can get CA mades ones as warranty replacement. The distrobution channels being completely different makes this extremely difficult. Share this post Link to post Share on other sites
