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Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble
Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble

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pat_roy

Cracked Pumps

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My pumps are cracked on the bottom of the boot where you attach the holder to the boot. It is cracked through all the graphite. What should I do?

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Contact CCM/RBK if it appears to be a defect, they may be able to help you out if you are within the warranty period.

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What you should do depends on whether or not they're still under any kind of warranty. If they are, call the company, and there should be no problem. If the warranty is up, maybe take them in to your LHS and ask if there's anything they can do for you. If they can't help either, here's what I'd do.

... Also, do you know how it happened? Did a puck hit them or something, or did it happen just from skating on them?... Have you had the holders changed or anything? Maybe the person doing that could have effed up your skate somehow? For that reason, I wouldn't try changing the holders or anything until I'd contacted the company about them, because I don't know if they'd honor the warranty on part of the skate that you'd modified in some way - they could just say it was your fault.

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