My Bauer Probelm

[Bucky25 0]

Spelt is a word.

v. A past tense and a past participle of "spell"

(just not commonly used in the US)

I stand corrected.

[BMcDonald19 0]

haha this is turning into a spelling B. i called them today they were understanding. I get the choice of anything i want. I have to call back tomorrow.

the only real change I'm going to make is going with an 82 flex, like what i saw on a ryan shannon stick liked.

[BMcDonald19 0]

Update

the last thing I said was how bauer promised me anythign wanted. so i asked for a flex change to 82. they also said it be 2-3 weeks, they were sending it express. awesome! well its almost been five month since i placed the order and still no stick. so today i called and spoke to the same lady i always do. she explained to me to she had no idea where the stick is. she said it has been shipped out but has no way of telling me where it is and how long it would be until i recieve it. after hearing that i asked to speak to her manger. after he reviewed my file he said there was nothing he could do for me. if i wanted a refund, and then place a new order he could do that, but that was it. it was pretty upsetting actually and he was such an asshole. he seemed like he was mad at me when this wasn't my mistake. so right now i'm on the fence and dont really know what i am gonna do..... whatever happened to customer service?

[shotty 7]

whatever happened to customer service?

once it leaves bauer's warehouse what do you expect them to do? what you should do is call them and ask for the shipping ID number and use that to phone the courier. they will know where the package is.

as an aside, i find it humorous that a person marked as "bad seller" is complaining about customer service.

[BMcDonald19 0]

I asked for a tracking number from them, and they said they didn't have one for me.

[Brian Harte 1]

Well, seems like there should be some type of tracking number for your stick. If not, that's weird.

He offered you a refund. Sounds like they are still trying to make you happy somewhat.

[BMcDonald19 0]

Id rather get the stick i ordered. like 4-6 weeks turned into five months. what he said was he'd refund my money so we could start over on a brand new order. So it seems like he wants me to keep my order.

[bostonjuniorblackhawks 1]

82 flex? I didn't know you could order that from them.

[Hradsky 1]

Id rather get the stick i ordered. like 4-6 weeks turned into five months. what he said was he'd refund my money so we could start over on a brand new order. So it seems like he wants me to keep my order.

Well if they're stupid enough to send it without tracking then that's your gain, because maybe it's just delayed somewhere but meanwhile you can get your refund and get another one :P

Bam, 2 sticks! (Maybe)

[Fire0nIce228 1]

[shotty 7]

do the refund/reorder, obviously.

[Chadd 916]

do the refund/reorder, obviously.

Exactly

[BMcDonald19 0]

82 flex? I didn't know you could order that from them.

they said u could watever i wanted so i asked for 82 flex.