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docar15

HELP - Did they kill my reloaded? Now with pics.

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I finally upgraded from the original CCM U+Pro to the Reloaded.

Excellent skate, great fit from the start, except for a couple of spots. I decided to take them to a local shop to get them baked. Skates were bought from GM as I live in Houston now and options here are limited.

After baking them the skates feel like a glove, very nice, but around the heel on the back, on the outside, I noticed a few spots that look like wrinkles, as the top layer, the golf ball material finish thing, has detached from whatever is underneath. These wrinkles/blisters themselves are hard to the touch.

My question is, are the skates ruined? Did this guy kill my new reloaded or is this damage just cosmetic? Biggest "wrinkle" is a little over half inch long. Also, I have heard here that overheating violates the warranty?

In his store, the highest CCM skate guy had was V5, just about every Canadian Graf skate, and more figure skates than I can count.

I am guessing that he has not sold the U+ Reloaded model much, let alone bake it, and probably put them in for the same time he would with another type of CCM skate. I can tell for sure it was longer then 3 minutes that the note inside the box said.

Have you had similar experiences? What have people done in such cases? Complain to CCM that their authorized retailers fail to educate themselves, call BBB?

Breaking his legs is not an option, I think everybody keeps a gun in TX and I have small kids.

Thanks in advance for any help.

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Well, if he did ruin them, Im sure the shop has some policy about that dont they? I mean I would assume that if a skate gets messed up because of something they did then they would have to replace it. Just talk to him about it. If he really did bake it for more than what CCM recommends and he wont do anything about it then if nothing else you have a court claim!

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The skates do fit and feel great otherwise. If somebody can confirm that these "wrinkles" are cosmetic problem only, I have nothing to worry about. If they are going to fall apart 10 times faster because of the possible overheating, I will need to take corrective actions.

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The skates do fit and feel great otherwise. If somebody can confirm that these "wrinkles" are cosmetic problem only, I have nothing to worry about. If they are going to fall apart 10 times faster because of the possible overheating, I will need to take corrective actions.

It would probably help to post pictures of the damage if possible. Maybe this is me wanting to overreact, but if he had done clear cosmetic damage by incorrectly baking them, I would make sure they were aware of it at any rate, because maybe you skate on it for a month or two and then the damaged part fails on you, you would need to have them know from Day 1 that the blame lies with them.

And quite frankly if they did that to my skates by ignoring CCM's procedure, I would be inclined to ask for them to replace the skates immediately.

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I will take pictures later today. There is still not a way to embede images direct, has to be photobucket or something like that, right?

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It sounds like its more of a cosmetic thing and he probably baked it for too long or too hot. If it does affect the integrity of the skate, you should be entitled to a refund because of their negligence but if its only cosmetic, it may be harder to get something from them.

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It almost looks like he pushed them too far back in the oven and they formed around something in the back. Would depend on the oven though. Overheating damage certainly looks plausible.

I'd at least go back there and make sure the shop knows about and if they don't replace them, make sure they know that the blame falls on them if that area falls apart before anything else does.

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That is all due to the skate creasing when you put them on your feet and laced up. As far as overheating goes, I wasn't there, but that is probably the case. Could be that more heat made the creases noticeable.

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Definitely from heat and looks like a direct heat source. Maybe back part was a bit too close to a heating element in the oven or oven was set too high. I had my U+ Pro's baked 2 or 3 times and the final time I had them do it for 6 minutes. No problems at all from extended bake time. There are threads on here of others who had best fit success with a slightly longer bake time and no one reported any rippling issues.

I did have 1 area where I got that rippling but not from baking. I needed the arch area punched out and they heated that area first (with heat gun) before punching it. The direct heat caused some minor rippling. I haven't had any problems from it though and have been using them since October.

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That is all due to the skate creasing when you put them on your feet and laced up. As far as overheating goes, I wasn't there, but that is probably the case. Could be that more heat made the creases noticeable.

Does the damage looks like something I should be overly concerned with?

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nothing to worry about. My son's skates have those in a few spots and there is no issue with them after one year of hard use. It's one of those things that just happens during baking. It may have something to do with the skate creasing like JR mentioned but for us it was more likely from where I squeezed the boot by hand forming it.

I'm betting they heated the skates to the longer period with a lower temp than just using the CCM visual guage. It makes the boots more pliable and gives you a better fit.

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Just curious, but does the shop you took them to have the initials S.T.? If so that sucks (and I'm sad) as they are the only place I've found in the Houston area who has the slightest clue how to sharpen or fit skates. With hockey picking up in Houston, we really need a halfway decent LHS.

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Just curious, but does the shop you took them to have the initials S.T.? If so that sucks (and I'm sad) as they are the only place I've found in the Houston area who has the slightest clue how to sharpen or fit skates. With hockey picking up in Houston, we really need a halfway decent LHS.

Yes they do :-), I am kind of glad that damage appears to be cosmetic only. Like I said, the skates fit very well now. Only the damn wrinkles were giving me a headache. Houston does need a decent LHS and somebody local in the know-how. With the amount of hockey families we have, ex-pats, imports from other states that work in oil, local talent, etc., there is definitely money to be made. At least i think so, though we only have been here less than a year (job transfer). And I only know about ice. History is here too, Mr. Hockey himself played for the Aeros at one time...

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nothing to worry about. My son's skates have those in a few spots and there is no issue with them after one year of hard use. It's one of those things that just happens during baking. It may have something to do with the skate creasing like JR mentioned but for us it was more likely from where I squeezed the boot by hand forming it.

I'm betting they heated the skates to the longer period with a lower temp than just using the CCM visual guage. It makes the boots more pliable and gives you a better fit.

that outer material is just a asticics pc of the skate an underneith the material is the real working area of the boot, what happend was when it was overheated the adhesive that holds the two inplace got gooey again, an when you put them on an tightened them an started to move around that is where the boot flexed away from that outer material. if it were me an i just put up a bunch of cash for the boots an they looked like that when i got done i would ask for a replacment pair? have you used them as of yet? it is just neglect, if this lhs is going to offer boot baking then he should be full aware of the procedures of all different styles..... thats my 2cents.

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This LHS does charge $25US for the baking. I have skated in them and they feel great.

Another thing that the guy had me do was to stand up in skates after he baked them and also he said I was OK to skate in them as soon as they cooled off. Both things are opposite of what is in the instructions on the box. Hmm. Uncle Boris is not going to be happy... :-)

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This LHS does charge $25US for the baking. I have skated in them and they feel great.

Another thing that the guy had me do was to stand up in skates after he baked them and also he said I was OK to skate in them as soon as they cooled off. Both things are opposite of what is in the instructions on the box. Hmm. Uncle Boris is not going to be happy...

Yeah... that was dumb of him. Remain seated after baking and don't skate on them for 24 hours.

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that outer material is just a asticics pc of the skate an underneith the material is the real working area of the boot, what happend was when it was overheated the adhesive that holds the two inplace got gooey again, an when you put them on an tightened them an started to move around that is where the boot flexed away from that outer material. if it were me an i just put up a bunch of cash for the boots an they looked like that when i got done i would ask for a replacment pair? have you used them as of yet? it is just neglect, if this lhs is going to offer boot baking then he should be full aware of the procedures of all different styles..... thats my 2cents.

the outer piece isn't just decoration, it is the surlyn cover that helps give it strength and durability. It doesn't mean things sepperated inside, it is just a stress point that was relieved when the material was in a pliable state. My kid's did the same thing and he didn't move (standup, bend his legs, etc) when the skates were baked, I know because I did the fitting. I doubt if you would get a replacement from anyone for something like that.

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Yeah... that was dumb of him. Remain seated after baking and don't skate on them for 24 hours.

You can stand in ONE95/TO/100/KOR...as long as you are not flexing the boot or walking, it is fine.

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