Wrong curve - Easton Warrenty

[HockeySavants 5]

Absolutely, who buys a car or electronic device with no warranty?

I'm not even talking about the Pro Stocks that have No Warranty, but typically you are buying those for 50% of what they sell for retail.

I'm talking about shelling the $250-300 for a brand new retail stick.

[AIREAYE 248]

If companies stopped offering warranties on their sticks you wouldn't buy them?

Heck, I would. Warranties are part of the regular prices you see now, so no warranties would mean a less-expensive product, no? Most of us aren't hard enough on our sticks for them to break often within 30 days anyhow.

edit : Chadd answered my question

[Stoop 1]

25% seems like a crazy number, but whatever it is, I trust the manufacturers to do the math. I don't worry about them.

One option is to implement a $50 return fee for the replacement, to help move part of the cost to the person breaking the stick. That's what a number of fly-rod manufacturers do.

By the way, if the warranty is just a 30-day warranty against true manufacturing defects - that would not be worth advertising or mentioning. "Hey, if you figure out in 30 days that I sold you a faulty product, I'll replace it." Gee, what a value. Such a warranty would be smaller than most states would apply by law.

[Apes44 7]

One option is to implement a $50 return fee for the replacement, to help move part of the cost to the person breaking the stick. That's what a number of fly-rod manufacturers do.

The key is was it a manufacture defect or user error? If you sell me a product that for some reason was from a defective batch, then you should replace it. As previously stated if someone’s poor form cause the break that’s not the companies fault. Knowing what it cost my company to test material, its probably just easier and cheaper (add in less of bashing/bad PR on boards like this, of the company) to replace a stick that breaks in 30 days (that doesn’t have red paint on it from slamming it off the post in anger)

i would be interested to know what the true manufacture defect rate is?

[Stoop 1]

i would be interested to know what the true manufacture defect rate is?

I'm sure it's very low, but it's a wiggly term. As is "user error."

[adam14 182]

I would much rather pay less for a stick that offers say a one week warranty in case of legit defects, than pay what I'm paying now for 30 days. As stated, I rarely break a stick within 30 days so I find the warranty quite unnecessary, however, that's also because I mainly used shafts and blades.

[jsykes 35]

not that anyone cares at this piont, but the manufacturers DO try to replace sticks with what they are, even a discountinued one.

However, I can tell you as a FACT right now, that Easton is VERY, VERY low on RS stock. I have a bunch I'd like to be ordering to put on my shelves and they simply do not have them.

As of right now, in 85 flex RH RS sticks there are only Getzlaf, Parise and Cammalleri curves in stock. In LH there are Getzlaf and Cammalleri.

And that is it. Most of even that stock is in the tens (as in there are only 11 Getzlaf RH grip).

So no, Easton doesnt have the stock to replace the stick right now. In their opinion it was better to send you something as its more likely the customer would want something now than want to wait till April when their expecting replacements.

So, everyone up in arms about the companies screwing over the customers by sending them worthless sticks, its not always their fault. When you get something that is different than what you returned its more likely they dont have it in stock and are just trying to get you something. Thats pretty nice of them in my opinion.

[ArrogantOwl 7]

Question for you guys, would you rather have a higher end stick in a different curve, or maybe something lower end in a similar curve, and possibly multiples depending on the price point?

[Joker518 0]

Question for you guys, would you rather have a higher end stick in a different curve, or maybe something lower end in a similar curve, and possibly multiples depending on the price point?

Personally, I'd prefer the next model down if it was the curve\flex combo I needed in lieu of the same stick with a different setup.

[tareatingrat 4]

What would happen on retail sticks with no warranty:

Originally, they would drop in price.

Eventually, they would creep up in price, back to where they are, and you'd have no warranty.

If you don't think the companies would do that, you're kidding yourself.

[hockeymass 11]

Question for you guys, would you rather have a higher end stick in a different curve, or maybe something lower end in a similar curve, and possibly multiples depending on the price point?

It depends what the alternate curve is. If they replace my P88 with a P02, it would be a mess. If they replaced it with a P14 or a P92, it wouldn't be that big a deal.

[Biscuit+Sauce=Cele 0]

25%?....They would prob cut the cost by close to 40 or 45% While I am not bashing on anyone on here either, these return issues are what's causing the price of sticks to sky rocket. Now, I myself have made claims and gotten a stick back so I'm no better. But when these guys know they can just snap the stick and get a new one, the company sees that and has to price a stick high to cover their butt in the long run. Think about it...$220 for 2 sticks basically. I still have sticks in great shape from 2007-2009. I say get rid of the Warranty all together and start getting sticks for $130-$140. Sorry for the rant.

[AIREAYE 248]

25%?....They would prob cut the cost by close to 40 or 45% While I am not bashing on anyone on here either, these return issues are what's causing the price of sticks to sky rocket. Now, I myself have made claims and gotten a stick back so I'm no better. But when these guys know they can just snap the stick and get a new one, the company sees that and has to price a stick high to cover their butt in the long run. Think about it...$220 for 2 sticks basically. I still have sticks in great shape from 2007-2009. I say get rid of the Warranty all together and start getting sticks for $130-$140. Sorry for the rant.

Nah, you're right. We've had this discussion before and many members here agree that they'd rather pay a cheaper price on a stick with no warranty (that isn't pro stock). How often do most people break sticks anyways? Most of us aren't that hard on our sticks anyhow.

[icewalker_bg 126]

But you have to remember, warranties are a privilege...not a right. That being said, it wouldn't hurt to give them a call. Maybe they'll be understanding. You never know until you try.

I am not sure if srs. paying 300$ + for a stick and warranty is not a right? not sure where you live but the bbb and opc here in Canada makes sure that is a right. Also a wrong warranty replacement with a completely wrong curve lie, flex is a useless warranty like the person before me mentionned IMO.

I recently broke a warrior stick. Sent is back and warrior informed me that i will be getting a newer stick and that my curve is discontinued, they were really kind and let me know what my options are and told me to choose from any new curve. Ya it sucks not to have my curve but at the same time they didnt just dump any curve on me without letting me know.

[raganblink 82]

The point a lot of people are getting at here though is the status quo is : "You break it, in any way shape or form (IIRC 99% of warranties go thru), whether it is from a shot, abuse, mistreated, improper form, legitametly defunct product when bought, whatever, if you break it within 30 days you'll get another one"

Most people IMO don't break sticks legitametly thru a manufacturing problem. Most are in days 20-30, long after if there was a legit warranty issue it would have surfaced. Most sticks are broke thru improper shooting technique, random badluck, or improper flex.

But the way the status is currently, is if you break it within 30 days, you're getting another one, even if its your fault it was broke.

How about a change in the "30 day system" all together? Why not cut the price of sticks a little for detailers and consumers, then cut the warranty to 10 days. That is enough time IMO to properly get a legit defect to surface, and it would still keep the people who buy it and break it first time out happy they could get a new one.

[Stoop 1]

25%?....They would prob cut the cost by close to 40 or 45% While I am not bashing on anyone on here either, these return issues are what's causing the price of sticks to sky rocket. Now, I myself have made claims and gotten a stick back so I'm no better. But when these guys know they can just snap the stick and get a new one, the company sees that and has to price a stick high to cover their butt in the long run. Think about it...$220 for 2 sticks basically. I still have sticks in great shape from 2007-2009. I say get rid of the Warranty all together and start getting sticks for $130-$140. Sorry for the rant.

So now more than 25%? I can't buy this. Nearly have the sticks sold don't last for 30 days?

Edit: Nearly half the sticks sold don't last for 30 days?

[Biscuit+Sauce=Cele 0]

So now more than 25%? I can't buy this. Nearly have the sticks sold don't last for 30 days?

What?... : / please fill me in, because I'm not following ur post

[Apes44 7]

So now more than 25%? I can't buy this. Nearly have the sticks sold don't last for 30 days?

Maybe I am different but I've never had one break with in the 30 days! And when they did break it was something that was totally not the manufcatures fault (slashed, got hit and slid in to post, and the old over the bench) they were all over 2 years old. I play about once a week.

It sucks when sticks break...even after the 30 days because replacing them takes a good chunk of the ole paycheck. the cost issue is a two part problem, its not just the companies but also the consumer, if we are willing to pay $300 for a stick but also feel entitled to a warrenty even if it is not the company's fault, then they can charge that much. Few companies are in the biz to be a chairity!