Bauer MX3 Toe Cap Failure Warranty Help

[Precision 4]

My custom MX3s were sent back after only a couple skates to restitch the left toe cap and relast the right boot from EEE to EE and it came back fixed. Now 2 skates later the toe cap is failing again. I contacted Bauer warranty but am waiting to hear back. Here are the pics.

[IPv6Freely 2096]

So what do you need help with, exactly?

[Precision 4]

1. Does it seem like a visible problem to anyone else?

2. Considering Bauer would have to remake the skates, would I be able to tweek my order? Ie: go from stiffness 3-2, change some other things up.

[Amiroo39 121]

1. Does it seem like a visible problem to anyone else?

2. Considering Bauer would have to remake the skates, would I be able to tweek my order? Ie: go from stiffness 3-2, change some other things up.

The problem is visible because I can see it in your pictures. My MX3's have not had the same issues, they are not customs. And to answer your second question: you'd have to ask Bauer, clearly.

[IPv6Freely 2096]

1. Does it seem like a visible problem to anyone else?

2. Considering Bauer would have to remake the skates, would I be able to tweek my order? Ie: go from stiffness 3-2, change some other things up.

Yes its a very obvious problem. But your thread title says "Help" so I was asking what exactly do you need help with? You've already contacted Bauer about it.

[Precision 4]

I'm wondering if I'm the only one who sees the issue and if anyone has dealt with Bauer warranty before. I'm awaiting their response.

[Chadd 916]

Adding stiffness will not solve a stitching problem

[Precision 4]

I never said anything about adding stiffness or if it would correct a problem. I was saying that if Bauer makes me new skates I am going to tweak a few things from my current set up and stiffness is one of them... Going from a 3-2 is going from extra stiff to stock stiffness

[JoshV 20]

Hard to tell from the pictures, but if the toe cap is just a stitching issue, I don't think that they will make a whole new pair of skates when they can just re-stitch the toe cap

Maybe they will go way above and beyond what they need to do, and get you a new pair, but I have my doubts. Doesn't seem cost-effective to me

[Precision 4]

I am totally ok with them fixing the skates but it needs to be a permanent correction, the already "re stitched" them and 3 skates later... Boom. I love the skates, the fitting was done correctly other than the right needing to be sent back to go from EEE to EE. Now they are working out really well aside from the toe caps.

They contacted me this morning and it seems they are going to shoot for fixing them. I just hope

that this time is going to be the last time I send them back to Bauer

[gungadin19 0]

Do you notice if the silver/grey quarters around the toebox rub off too easily?

[Precision 4]

The silver rubs off extremely easily

[gungadin19 0]

The silver rubs off extremely easily

I wonder if there is something like a thin layer of super clear epoxy you can put on the quarters to prevent this from happening.

[All Flash 49]

Clear Flex Seal ;)

It could work.

[Precision 4]

I am not flex sealing a pair of $1000 custom skates that have less than 10 skates on them. Bauer is gonna fix them or else

[laserrobottime 149]

The graphics on every Curv composite skate have been prone to flaking off. You could use a clear coat over it, but that's a bandaid.

You could also just use them as tools to play hockey with and live with the scars.

[Precision 4]

This thread has nothing to do with cosmetics of the skate it is that my toe cap stitching is ripped/ripping so the skate is being sent back to Bauer

[laserrobottime 149]

Except the five posts above mine are about the graphics.

I hope Bauer takes care of this situation so you'll stop posting about it.

[Precision 4]

Someone asked me if the silver rubs off easily and I said yes... If you don't like the posts go find another one to troll. You're welcome, I'm a problem solver