Step BlackSteel finish?

[Vet88 674]

I got some BlackSteels for my Jetspeeds (size 254). They are stamped Step BlackSteel but come with a finish like a V or the normal steel ie no black coating. Is this normal? I have had BlackSteel before and they were coated so I'm really confused here. Do pros use BlackSteel uncoated (as these were from an affiliated seller of an NHL team)? Thought I'd ask here first before I ask Step.

[GoalForFun 176]

Maybe you got sent the wrong steel? BlackSteel should look like this:

Black and shiny.

To answer your question though, yes I have seen some pros use just V-Steel.

[Vet88 674]

The etch looks exactly the same. As I said, it is etched Step BlackSteel but is in a plain steel finish, uncoated.

Link here, top is an old BlackSteel, middle is velocity and bottom are these supposed BlackSteel but in a plain finish.

https://imgur.com/a/raYJv

ps - beside the size they have stamped STPPROZ

pps - shop claims they are BlackSteel, as they are stamped. They haven't helped to clear this up and can't offer any explanation as to why they are plain yet stamped BlackSteel and they don't have any other stock left for a replacement.

[darkhors 88]

The top picture of your old Blacksteel is their old coating. They have a newer "polished" Blacksteel coating now. I have the Edge Black steel and it looks like a less shiny polished coating that appears "black" but it's not actually a black coating anymore. Here's a link to the picture of mine that I've had since March. It's a little dark, but you can see the reflection of the flash and notice how they're not a heavy black coating, but more of a polish.

 Hockey Gear

[Jason 65]

I just got 280's for my SB4.0 holders and they look like Step Blacksteel always has. They are a charcoal color and have a high polished finish.

[Vet88 674]

mailed Step 4 days ago, no reply. Anyone got a contact address (other than info@stepskates.com) that has a Step contact at the other end? 

[GoalForFun 176]

Step takes a while to email back. I've gotten a response before.

[Vet88 674]

Thanks, that gives me some hope.

[Jason 65]

Why won't the shop help you out with this. What you have is not proper Blacksteel from what I can see in the photo. They should know that if they have sold it before.

[VegasHockey 1283]

You can also call them: 1 866 688-7111

[Vet88 674]

1 hour ago, Jason said:

Why won't the shop help you out with this. What you have is not proper Blacksteel from what I can see in the photo. They should know that if they have sold it before.

Brought online (from a large ebay / amazon retailer with a retail shop in Texas) and shipped to me overseas. Putting aside previous emails which claimed it was BlackSteel and fobbed me off, they have now stopped communicating about it. And even if I did get a resolution I have to deal with overseas shipping to replace. 

I have had a reply from Step and provided them with additional info. I will just wait and see where it goes. 

[Vet88 674]

Big thumbs up to Step, they are sorting it out under a warranty claim.

[Jason 65]

That's good to hear. Good on them for helping you.