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JDub

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JDub last won the day on September 9 2018

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About JDub

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    Product Manager - Bauer Hockey

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  1. Friday - Turnaround is fast but dependent on the volume of orders.
  2. Couldn't have said it better myself!
  3. @Vet88 & @BlueNux : Why it says generally is from a consistency standpoint - ordering another pair 12, 24, 26 months after your first - we want to make sure your next pair is feels the exact same as the first - this what NHL players want more than anything is consistency skate over skate. Can't divulge too much detail in a forum like this but we can modify off the set templates as needed. Again - some players are going to want mods, others not. The more detail you give us off the model you choose, the more we mod to that need. The recommendation of the scanner from a family perspective is to best match the depth of your foot to the depth of our skate patterns so it's generally a good starting point. Adjustments can be made. All other attributes (heel, mid foot, and internal forefoot dimensions) will be taken care of with your customized last. @IPv6Freely : Not right away unfortunately. Will follow up on status at a later date. @Cavs019: Stiffness is not a general option to select from at this point but if you note it in the foot scan, it will be addressed. If you want more comfort (added ankle padding for example) - add it as a note to the scan on the ankle area. Etc. Basically instead of saying Here are 12 different specs of ankle pads to choose from - pick one. Instead we are saying tell us your issue or need and let the experts who have done this for years help you pick whats right. In most cases not everyone one knows what memory foam vs. minicell does and sometimes ends up delivering a product that is not right. Hopefully that makes sense?
  4. Interesting reading through where this thread has gone. From Steve Jobs to Tesla and beyond! A few details on the MyBauer program. The project officially kicked off 3.5 years ago. At that time, we identified the service level’s of professional players was changing significantly where our Elite Athlete Reps were casting players feet and sending the casts into Blainville to make skates. We couldn’t do anything from a manufacturing perspective with the casts other than visually see areas of required adjustments we could implement in our manufacturing process at that time. I am sure some of you have seen the castings we were doing at that time. We knew at that time, we needed to evolve our process and tools to meet the growing need of players. We also started to see Elite players (AAA, High School, etc.) interest in customization significantly increase and casting just was not feasible on many fronts. So, we kicked off a project and looked at multiple scanning devices. Ultimately, we chose to collaborate with Swedish based company Volumental on the front-end scanning solutions based on the level accuracy of the scan, how fast it scans, how simple it is to operate and similar company philosophies. The scanner includes 12 depth cameras and an internal processing system developed to model feet with the greatest level of accuracy. The scanner measures in fractions of mm so it’s not uncommon to go to 1 retailer and get another reading at another – we have and will continue to work with all retailers to standardize the fitting positioning during the scanning process. If you think about it, the thickness of a sock during a scan can change a reading or even the time of day/level of activity in the day can affect your reading. I know JR can attest to this. Any who, once we got to a comfort level with Volumental, the rest of the process begun. Options to create a customized last to use in the building an individual custom skate was next to be tested. We ended up going with 3D printing solution for similar reasons as the scanner – accuracy in building the individual tools/lasts and flexibility on solutions in various areas of the foot and detailing. Not 100% clear what others are doing but we are confident in the tech/process we invested in to achieve the desired goals. We purchased multiple industrial grade, high-end 3D printers that again, speed and accuracy was a premium and off we went to building and testing with pro players a new way of building custom skates. Was it perfect at first? No but we learned all the way through and about ¼ way through this past NHL season it started to really take off in terms of fit, comfort and performance. So much so that 3D scanning/custom lasts has become the norm. Call this validation. Next step – was focusing on front-end solution where players can choose performance specs and visualization of building of the skate on the fly. When you see MyBauer at retail, you can build the skate in store by choosing specs like tongue, blade, liner, eyelet facing, laces and personalize with your name and number. We call these the performance specs as the scan takes care of the fitting details. Here is the general process you will go through. Step 1: Scan the foot (5-seconds for both feet) Step 2: Add notes to the foot scan – We can see most of the details in the scan but it’s always very helpful to know what the issue is. We have people on the team that have built custom skates for players for over 25 years – they know what they are doing and highlighting these “trouble” areas helps. Step 3: Try on skates. The scanner now has a custom skate recommendation (L foot and R foot independent). Try on some stock skates and dial in your personal preferences. Some players are going to want to adjust down or up based on preferences. With the skate lab out for a year and over 200K unique scans in the system, personal preference still plays a role. You can adjust length in the order submission but width is not an option as the custom last process shapes the skate to your individual foot (L and R). At any time during this process you want to make additional notes to your foot scan, you can. Step 4: Choose your specs. - It starts with choosing a family (Vapor, Supreme or Nexus). Our families are generally based on a low profile (Vapor), Mid profile (Supreme) or High profile (Nexus) and adjustments can be made based on a combination of notes and scan details. Generally speaking, you should stay in the family you scan for but again, that’s a personal preference. o The Nexus model is a 2N PRO skate which is not available as a stock option moving forward. - Confirm the length of the skates based on personal preference and trying on skates. - Choose your eyelets – Injected Facing or Standard eyelets. o We consider INJ facing as high performance and is limited in terms of pattern adjustments. o Standard eyelets is traditional feel and performance but allows for greater range of adjustments. For example, if you suffer from lace bite – in most cases we see it is based on the profile of the upper foot and depth of skate being worn. If you add a lace bite as a note on the scan, we can adjust the pattern with a standard eyelet or go to a deeper fitting skate with injected facing. This is just 1 example of many. § Supreme Injected Eyelets only comes with Supreme C-Flex tendon guard § Supreme with standard eyelets only comes with Pro Stiff tendon guard § Nexus 2N pro comes with Injected eyelets only - Choose your tongue – 5 options to choose from o Vapor flex lock (thermoforming, protective, light) o Supreme reflex (thermoforming, protective, energy return) o Classic pro felt (traditional feel and comfort o Molded felt (light and thin), o Double classic felt (Thick and comfortable. § We kept the selection simple to start and selection makes up majority of preferences of players surveyed. - Choose your blade – LS5, LS3, LS2 – Selection of personal preference - Choose your liner: Lock fit or full grip - Choose laces: Standard cloth or waxed - Personalize your skates: 13 characters and 2 numbers max. Step 5: We produce the skate for you and ship the skates. We still recommend thermoforming the skates - just puts the final touches on it. Apologies on the lengthy post but hopefully this helps. Conversation & questions can continue! Cheers
  5. If anyone has any questions on Bauer’s myBauer program, please feel free to post your questions on this thread and I will do my best to answer when possible. @JRB: Let’s touch base next week on LS5.
  6. Rubo, Great questions but some things can be shared and others can not. How we build a custom skate is proprietary information that can not be shared. What I can say, we have a high market share among some of the pickiest players in the world and satisfaction on how they fit is high. Whatever you need, we will build.
  7. Hey JR, Hope all is well. I wanted to clarify this for you and everyone! Custom 1S Skates have 3 base options the player can choose as his starting point: 1S PRO-STOCK comes with C-Flex tendon and Injected Eyelets 1S PRO INJ comes with fixed tendon + Injected eyelets 1S PRO STD comes with fixed tendon + Regular eyelets Hope this makes sense!
  8. xvdarkvyx: LS4 will be available aftermarket June 24th
  9. Who is JBub? As I stated earlier, the Speed Plate is about negative space reduction, heel lock and arch support resulting in greater balance (balance is something you learn from day 1 of skating). This is why it’s a Speed Plate and not a footbed. We consider this a performance accessory which can be used on any skate you desire. We use biomechanical research and algorithms as part our innovation and validation process. The Speed Plate is different than most other skate footbeds out in the marketplace. Honestly, you have to try it before you can pass judgment. With that said, as you can probably guess, the subjects we used in our testing (although not clinically diagnosed), had varying degrees of pronation. The molding protocol is no different as the Speed Plate adapts to your specific needs. Now if you have a severe case that causes stress on joints/ligaments, you might want to consider reaching out to a professional pediotrist for recomendations.
  10. oldtrainerguy28: Interesting on the warranty. As it states on our website, it is 1-year from date of purchase for warranty (skate boots are 90-days, holders 365, runner 90-days). If you’re interested, PM me and we can exchange contact info and set up a call together. I wouldn't mind talking through details instead of on here as I would like to clear this up. Good conversation can go a long ways and I am more than happy to help out! Just an FYI, IMO everyone is entitled to their own opinion!! I respect that in people. As a matter of fact, it helps us at BAUER to look at things differently - which is healthy and keeps grounded. On the flip side, I am sure you respect that there are other opinions in the industry. For example, we currently have: +70% of NHL players using LS Edge holder (which means they use BAUER steel as well)+15% of NHL players use LS2 or TUUK custom+ Every team has at least 10 players using the LS Edge Holder with the exception of one (this one team has zero players) 5 Teams are 100% Edge Holders (would have 6 but 1-player on 1-team uses Cobra)It's important to state this not to demean your opinion but to rather point out that it's only 1 person's opinion and other opinions exist (which again, you probably support I am guessing). As mentioned, hopefully you want to connect on the warranty on Edge/Steel in general. Let me know either way. Not significantly. BAUER has heating protocol of standing during the heating process. Personally, I prefer sitting but to each his own. Skate fitting is a craft. Do what works best for the player and each good fitter I know and work with, usually has a unique trait.
  11. Here are the instructions we recommend. MOLDING SPEED PLATES ONLY: Pre-Heat BAUER Skate Oven for 2-3 Minutes Once Pre-Heated, place Speed Plates in skate oven. Wait for thermo-chromatic ink on arch to disappear. This should take approx. 1-1.5 minutes Once the Thermo-chromatic ink disappears, remove 1 speed plate from the skate oven, wait 5-10 seconds. Insert Speed Plate into the skate and slide the skate on the players foot. Once the skate with speed plate is on the foot, quickly lace skate up. Once the skate is laced up, stand up and apply pressure to the skate for approx. 30 Seconds. When completed the 1st foot, repeat the same protocol for the other foot. MOLDING SPEED PLATES AND SKATES TOGETHER: Pre-Heat BAUER Skate Oven for 2-3 Minutes Once Pre-Heated, place skates in the oven. Total skate heating time is approx. 2-3-minutes Skates should be the oven for approx. 1.5 minutes by themselves. After 1.5 minutes, place both Speed Plates in bottom of the oven (not inside of skates) Wait for thermo-chromatic ink on arch to disappear on Speed Plates. This should take approx. 1-1.5 minutes Once the Thermo-chromatic ink on the arch disappears, remove 1 speed plate and corresponding skate from the skate oven, wait 5-10 seconds. Insert Speed Plate into the skate and slide the skate on the player’s foot. Make sure to turn off the heat (timer) on the oven and close the door to keep the other skate warm and speed plate at its optimal temperature. Once the skate with speed plate is on the foot, quickly lace skate up. Once the skate is laced up, stand up and apply pressure to the skate for approx. 30 Seconds – Do not flex on the skate. When completed the 1st foot, repeat the same protocol for the other foot. Sit with knees 90-degrees bent until skates are cool. I try to have the player sit a minimum of 8 minutes but the longer the better IMO. Now, for whatever reason, if the Speed Plate doesn't quite feel "perfect", you can re-mold the speed plates. Simply put the speed plate back in the skate oven until the thermo chromatic ink disappears. The Speed Plate will return back to its original stock shape (identical to how it comes out of the package). Repeat the process until you get the desired fit. It might seem like a lot but in reality, it's pretty simple. A little practice and you will get the hang of it. One of the key benefits to remolding aspect, a good majority of players purchase skates in Aug/Sept timeframe – near the end of summer when generally players take time off and not skate, wearing sandals etc. The player’s foot can have a certain dimension in at that point. As the player starts wearing skates, gets into winter months and wears more supportive shoes, etc. during the season, the foot can actually change shape a little. For example, some NHL players start a season in E-Width skate but end the season in a D-Width as skates feel “looser” through the course of the season. This is not a luxury most retail consumers have. So remolding the Speed Plates at the ¼, ½ or ¾ portion of the season will help with make the skate feel “new” again. You can remold the Speed Plate numerous times and it doesn’t compromise the integrity of the Speed Plate. It also works in all models of skates, not just VAPOR. For those of you who are retailers and retail employees, we will be on an educational tour in the next month and half. I personally can't make every stop but we will have staff at each event to help train on the molding process.
  12. oldtrainerguy28: Bauer's warranty for holders on new skates and aftermarket is 1-year from the date of purchase. If the player has concerns after 6-months they should be returning to retailer they purchased the skate for warranty replacement or be in contact with Bauer warranty directly so we can resolve the issue for them. We would also likely ask the retailer or player to ship the holder back to our RD&D for inspection. This would help us in any required improvements and design considerations in the future. *edited*
  13. Yes and no. Originally this is how we recommend the speed plates be molded and they can still be done this way if you want but we now recommending lacing the skate up before standing or applying pressure to the speed plate for molding. Helps stabilize the foot and integration of the foot, speed plate and skate.
  14. shooter27: Yes the speed plate is molded with your skate. The primary objectives of the Speed Plate from a design and development perspective were: Further eliminate negative space between the player’s foot and the skate. This is something we have looked to do in the design and development of our skate lines for years. We feel strongly that a skate that fits close to the foot (yet comfortable mind you) helps the player maximize his energy output during the skater’s stride by eliminating any movement internally. Stabilize the heel by creating a heel cup that is personalized to the dimensions of the foot and improve heel lock inside the skate. Personalized arch support. Increasing the contact surface of the bottom of the foot and the skate’s insole. You will see in some of the communication in the catalog the contact surface difference between a regular footbed (think of this as our Form Fit+ footbeds in our current skate line) vs. Speed Plate.This is where the discovery of the proprietary Recovery Alloy material became such a critical aspect for the Speed Plate. BAUER felt strongly that in order to achieve all three aspects above that the Speed Plate (footbed) needed to be molded together with the skate vs. other custom footbeds out in the marketplace. The Recovery Alloy allows for the Speed Plate to be molded with the skate. With that said, you don’t have to mold the Skate again if you already own a pair of skates that you are happy with from a fit perspective. You can mold Speed Plates to any existing skate but you should mold them to the skate you are going to wear to ensure the best possible fit experience and enhancements the speed plate provides. If you buy a brand new pair of skates and Speed Plates (or 1X) optimally you would mold the two at the together. Basically the players choice
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