JR Boucicaut

I saw him on Friday night after the game. His skates are worn out and his holder was cracked - ate shit twice over the blue line at JLA. Says he'll be spending time in STL during the offseason - for development purposes.

BUt how is he going to prove to us it is real?

I know why.

A bottle of Dom at your nicer places will at least be 2 bills and the sky's the limit depending on what you're getting. Figure about 4 glasses per bottle and you've already spent about $1,000 just on one round for the table. When I was in Montreal we ate at the restaurant (Rosalie) where they had the rookie dinner. CCM took us there. It ain't cheap, that's for sure. The waitresses were absolutely SMOKIN'.

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Spoke to him last night - Tried a spin-a-rama, saw him coming, stopped so that he didn't get railed from behind, and got the wind knocked out of him.

A few of those items I made for people and sent as gifts, eg, teddybear and bib.

XXXX as well

Tough game last night

My name is JR, not JC. And custom, I can do it. Having the Vaughn factory 15 min up the road helps.

What, stickers? http://www.cafepress.com/modsquadhockey

Wait til I get the 9500 :)

With MSH logos :)

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Didn't you get one in the Toy Drive? Were those logo'ed helmets? Oh, yeah, I did have a Navy. I gave it to an employee. Sorry - working for me has its privileges.

BDP = Black Diamond Pattern SDP = Silver Diamond Pattern S9 Pro Look Ma, no logos!

Sounds like a lot of sharpenings on its way. You better hope that ass-hat manager of yours doesn't chase away all the good help!! :D Well, he may be calling in the hired gun to make a special guest appearance ;)

Here's a good one - There is this one guy who comes into our stores and he's just a hard-ass to deal with. First time I met him he talked about how bad one of our stores was (non-hockey store) because he bought some $49 pond skates to PLAY TRAVEL HOCKEY IN that were ripping up his kids' ankles and were full of blood. I played the good guy and took back his bloodied skates and got him a good deal on some Fuel 85s. Now you'd think that he'd be happy? Noooooooo... We started up our membership/loyalty plan again. You pay an amount every year and you get a percentage off for the duration of the membership. At our big store (the one I run) we have a clearance section now - non-members get 30%, members get 50%. Anyway, a few wks back the guy in question was back there and he asked us how to become a member. We told him and he came up front and his buddy Chuck comes up and says "Yeah, you should sign up, it's a good deal." Guy leaves store, comes back and says "Can I use Chuck's membership?" We say no. Emphasis is on WE. He leaves. Comes back 5 min later. We're standing in the exact same spot - me next to the sharpener, Scott next to the register. Mind you, we KNOW who this guy is, we know his last name. He brings his items up and says "I have a membership, last name Phillips." Once again we tell him he cannot use Chuck's membership. He groans and saves 30%. Fast forward to today - I'm not in so this is what the boys relayed to me. Scott's working again. Guy goes back there with his kids - then leaves the kids and walks out. Kids come up with a Nalgene waterbottle. Kids: "Do you have to have your membership card when you have to buy something?" Scott: "No, it's in the computer." Kids: "We have a membership, last name Phillips." Scott: "Ok, Phillips. Chuck is the only name on the account....what's your address?" Kids: "Address?" Scott:"Yes, I need your address to verify that it is you." Kids: "We don't know the address." Scott: "You don't know your OWN ADDRESS?" Kids walk out. They come back with a BlackBerry. They read what's on the screen - yes, Phillips' address. Scott: "I need further identification. I need your dad to come in here." Kids: "We'll take the 30%."

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Min 6. We do a few HS teams in them around here.

+1 Since you do know what they should look for, why dont you enlighten your customers on it? That way they will know what to expect from you and other professionals. If you take the time to help customers understand(i.e. Customer Service) I guarantee it will drive more business for you in the long run. I did that today - I sharpened a skate and the guy checked it by eye. I told him that we already check for that and I showed him how we do it. He thanked me and off he went.

Bubble

Oh, wait til you see the new one. LOL I do that. Here's another good one I pull on kids - they roll in with their Heelys on. I say "Can you walk?" And they immediately stop and get all pouty and shit and walk the rest of the time.

Been doing that for years, man. The water spray bottle is for when I use a Miraclestone when I'm done sharpening. I learned to turn the nozzle to stream when kids act up - I can snipe them from 20 ft.

Looks like I skipped that page.