At our store, if it isblatantly obvious that someone is going to get fitted then buy online then we deal with it then and there ( ex: cust.: well we are jus looking to get sized up for some goalie pads here, we are looking to order them and want the size right) it happened the other day, anyways I sent them away with goalie pad sizing that was a tad too big, I don't care how much of a dick I am, he was wasting my time that could've been spent with another customer. The owner of the store also told me that if they say that , then tell them it is a $35 fitting fee, if they complain tell them to take a hike and come back when they are looking to buy from us.