misson free stick promo

[Blume 0]

so i get a pair of the new misson and sent everything in for the free stick( or so i thought) i got a email a couple weeks aga and said they couldnt give me my stick because i for got to put in the recpit for it..i had the upc off the box and the check dated way b4 the promo ended...is there anything i can do? oh ya i dont have the recpit ne where

[JR Boucicaut 3810]

Are you kidding me?

Let's think about this for a minute. Let's say you find a Mission skate box. And you cut off the UPC...does that entitle you to a free stick?

Newsflash - with no receipt, that is the only conclusion Mission can come to.

[Blume 0]

yah i guess..but how else would i get the upc? you have to buy the skates dont you?...oh well i guess its my bad for lossinng it...thanks JR i didnt really look at it from that side i thought the upc was more improtant then the recpit

[BK 0]

You figure with any purchase the receipt is proof of payment and the upc is proof that you didn't return it. I wouldn't have given you a free stick either. Go back to your LHS and ask if they can print up an old receipt.

[Blume 0]

dont think that would do anygood cause the promo is over..or do you think they would hanor it?

[daca 0]

try getting a receipt to them, and they may be understanding of your situation. i've heard good things about Mission's customer service. keep us informed.

[halfmoonyote 0]

dont think that would do anygood cause the promo is over..or do you think they would hanor it?

Here's what you should do:

Call/Email Mission's Customer Service back and ask for the person who sent you the first email telling you that they couldn't honor your request.

Ask him/her if they will still honor the promo if you go back to the LHS and get a copy of your receipt.

That's going to be much easier for you than asking here. This isn't Mission.

Good luck.

[Blume 0]

yeah i was going to call them and ask but i couldnt find the number on there site...is just brings me to emailing them..anyone have the number handy?

[oggy_3 0]

I had the same problem with there number type mission itech contact nubmer on google and it should be one of the first links

[Blume 0]

oh ok..thanks i was going nuts trying to find the number..

[oggy_3 0]

yeah i was going nuts cuz i was trying to send an email to them and it kept on saying error

[JR Boucicaut 3810]

866-4-MISSION

[Blume 0]

thanks for the reply...i just got off the phone with them and they said theres nothing i can do..because the store could just make me a "fake" recipt.im not really mad tho its my own bad for not putting everything in there the first time....i have anothher question now hopefully JR and those guys can help...i got the new fuel 100ag and they fit great for the first like 2 months now all of a sudden the outside of both my feet are killing me its starts right on the balls of my pinky toe and goes all the way back to my mid foot...what is causing this..is seems like every skate ive had does this sum sooner then later

[shifter 0]

try stretching it.

[Blume 0]

my lhs doesnt do that

[JR Boucicaut 3810]

Try loosening up on the lacing.

[Blume 0]

i tryed that yesterday and it felt good for a while but about half way through the 2nd they just starting killing me..i have no idea why this is happeing

[chippa13 1844]

thanks for the reply...i just got off the phone with them and they said theres nothing i can do..because the store could just make me a "fake" recipt.im not really mad tho its my own bad for not putting everything in there the first time....i have anothher question now hopefully JR and those guys can help...i got the new fuel 100ag and they fit great for the first like 2 months now all of a sudden the outside of both my feet are killing me its starts right on the balls of my pinky toe and goes all the way back to my mid foot...what is causing this..is seems like every skate ive had does this sum sooner then later

Get creative. If they think the receipt could be a fake, use something to back up the timing of the receipt, like a cancelled check or a credit card statement. Mission may accept all that as proof that you purchased the skates within the promotion period.

Remember, always be polite and courteous when talking with them. I have found Mission to be quite understanding and have had them accept warranty returns of sticks well after the warranty period had expired.

i tryed that yesterday and it felt good for a while but about half way through the 2nd they just starting killing me..i have no idea why this is happeing

It could be that you're not wearing the right size or width. It could also be an issue with your sharpening.

[Blume 0]

well the ppl at my LHs put my foot into the sizzing thing and told me 10.5D ( i guess i shouldnt of taken there word for it

[chippa13 1844]

well the ppl at my LHs put my foot into the sizzing thing and told me 10.5D ( i guess i shouldnt of taken there word for it

Like I said, it could be the sharpening. I used to get pain similar to what you're describing after I took my skates off when I went away from my normal sharpener.

[Blume 0]

ill try that tomorro to see if that helps..if it doesnt what should i do?

[Buzz_LightBeer 975]

live with it.

[Hockey Fan 51 0]

they fit great for the first like 2 months now all of a sudden the outside of both my feet are killing me its starts right on the balls of my pinky toe and goes all the way back to my mid foot...what is causing this..is seems like every skate ive had does this sum sooner then later

You could try having them heat fit again. After 2 months, your foot might have come back in the skate a bit causing the fit to change.

I had this problem with an old pair of Mission Flyweights and never could solve it though. Had to abandon them and go with a different brand. It was a shame because I loved the fit of their inline skates but they didn't use the same mold for the ice skates apparently.

[Blume 0]

well i got the sharpen but the person that always does it went for a skate and they still hurt..what gives?...im thinking i should go get resized else where

[chippa13 1844]

well i got the sharpen but the person that always does it went for a skate and they still hurt..what gives?...im thinking i should go get resized else where

Maybe the usual guy isn't a good sharpener.