Jump to content
Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble
Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble


  • Content Count

  • Joined

  • Last visited

  • Days Won

  • Feedback


CigarScott last won the day on August 31 2018

CigarScott had the most liked content!

Community Reputation

103 Excellent


About CigarScott

  • Birthday March 5


  • Skates
    True Customs
  • Stick
    Warrior Alpha QX pro stock
  • Gloves
    Bauer Supreme S150
  • Helmet
    Reebok 11K VN pro stock
  • Pants
    Tackla Pro 9000
  • Shoulder Pads
    Reebok Jofa 7K pro stock
  • Elbow Pads
    CCM Tacks 7092
  • Shin Pads
    Reebok 20K pro stock
  • Hockey Bag
    Grit Airbox

Profile Information

  • Gender
  • Location
    Alabama via Michigan
  • Spambot control

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. CigarScott

    Made in Canada Pucks

    I could be wrong but it looks like the 965 is listed on their website only for custom orders (custom team/league pucks, bulk orders, etc.) and Slovak ones are the ones sold to the general public. It wouldn't hurt to call or email them to see how you can get your hands on some of the Canadian-made pucks.
  2. CigarScott

    VH Footwear/TRUE by Scott Van Horne

    That went bye bye last July. I was able to get one of the last boot-only orders that they did. The people that I know that have their holder and steel do seem to love it once they get used to the height.
  3. CigarScott

    VH Footwear/TRUE by Scott Van Horne

    You should be fine. Non-gear nerds who don't have problems aren't spending their time on sites like this chatting about their ice skates...
  4. CigarScott

    VH Footwear/TRUE by Scott Van Horne

    Trues are now shipping with the wider, unwaxed laces. I tried them and really liked them. I got some longer Elite Pro-X7 laces and love them. Much more comfortable and easier to lace up than wax laces.
  5. CigarScott

    VH Footwear/TRUE by Scott Van Horne

    I do the same thing with using a shoe horn to take them on and off. I get some weird looks at first when I'm in a locker room with guys I don't normally play with then I tell them why and they get excited want to ask questions since the vast majority of players at my rink in Alabama have never seen a pair in person; I only know of one other guy at my rink that has a pair and they're the old school VH ones with yellow trim and the old logo. I got sick of having to use a silicone sleeve on my big toes for wearing a custom skate so I ended up cutting up some heel lock pads in mounting them in the toe box and on the foot bed where the insoles don't cover. I have the situation where my forefoot is so wide and in conjunction with my holders moved medially due to pronation, that there is nothing between my big toes and the first rivet or two in the front of each skate. This has greatly helped with comfort but it'd be nice to be able to get a bulk sheet of the insole material and be able to cut insoles to the exact size. Anyone have any idea where I can score the insole material to make my own?
  6. CigarScott

    VH Footwear/TRUE by Scott Van Horne

    They'll ship you some more no charge if you contact customer service.
  7. CigarScott

    VH Footwear/TRUE by Scott Van Horne

    It's a retail term, not specific to hockey equipment. Keystoning is when the markup from wholesale is 100% or doubling so if a product wholesales to the retailer for $100 then the retailer would charge $200. If that same item is keystoned by the manufacturer then their production costs would be $50 for said item. https://www.thebalancesmb.com/keystone-pricing-in-retail-2890192
  8. CigarScott

    VH Footwear/TRUE by Scott Van Horne

    You would obviously know more than the average beer leaguer when it comes to wholesale costs and being able to make an educated guess as to what it costs true to produce a pair of skates. In the case of my skates, I have no idea how True could have even broke even on my order. I would assume that you know what the exact wholesale costs are for their skates, but I’m sure True wouldn’t want that made public. I’m going to do some rudimentary math to see what their potential costs were for my order. In my case, I paid $839 US (plus tax) on my boot-only order. From my understanding from what I’ve gathered from people I’ve know who’ve worked at an LHS, most products are keystone so even if I round up and say that they wholesale for $450, I would assume that True would keystone to the retailer and their production costs is $225. Under this assumption, before shipping and what not, True would break even when they build a customer a second pair but when you factor in all the shipping costs for the old pair to be return, the new ones being sent and then sent back and returned, along with footbed requests, unless they’ve figured out how to make a pair skates for like $20, they’ve had to have taken a bath. Sent initial pair via FedEx Ground to retailer – Manitoba to Texas - $20 Pair returned to via FedEx International 2 day – Alabama to Manitoba - $50 Replacement pair sent FedEx Ground to retailer – Manitoba to Texas - $20 Additional footbeds sent via FedEx Ground – Manitoba to Alabama - $15 Replacement pair sent back to True for modifications via FedEx Int. 2 Day – Alabama to Manitoba - $50 Skates returned after their tweaking via FedEx Int. 2 day – Manitoba to Alabama - $50 So based on my conservative estimates, True spent over $200 on just shipping costs for my order. It may make sense for True to farm out some of their customer service functions for the US market to their parent company’s HQ in Memphis or somewhere else that they have facilities. It would save them tons of time and money by not having to paying international shipping and dealing with customs for things like customers requesting additional footbeds or replacement tongues, etc. It may make sense for them to freight their retail orders once a week or in some other scheduled interval to Memphis and then shipping them out of there since, depending on their volume, should save money by eliminating a lot of international shipping. But these decisions are for people that are way smarter than me. I fully understand that they’re getting commercial rates which are far better than if I went to FedEx and paid for the same service but if I was True’s accountant or their parent company’s accountant, I’d have a stroke every time I received the monthly bill from FedEx. I think a lot of the problems that True are having know is the growing pains of expanding from beyond specialty hockey shops with knowledgeable, experienced employees who’ve been fitting skates for years and into the “big box” hockey shops where the employee knowledge can be hit or miss. I think it is great that there is the demand and enough retailers who want to carry the product which makes it more available to the general public as a year ago, I would have had to have traveled to north of the Mason-Dixon Line to get fitted but now that they’re expanding beyond the West Side Skates of the world so they’re going to run into inexperienced fitters or less-than-ideal scanning environments. Another issue that I don’t think anyone has mentioned is that with the expanding availability of and I assume increase in order volume, that they’ve had to have hired additional people to build the skates and that their inexperience perhaps is also causing issues. I would assume that their long-time employees would be exclusively working on their NHL and other pro orders, so it wouldn’t surprise me one bit that the pairs that I’ve gotten from them along with others on here were made by newer, less-experienced employees. It seems like no one that hasn’t work for True really has any idea how incoming orders are reviewed, how QC checks are made, and so on so it’s anyone’s guess as to how many sets of eyes are reviewing scan info, notes, etc. and comparing them to the finished product. From what I’ve gathered on here and other hockey nerd forums is that they’re having issues with about one in twenty orders so if they keep their problem orders to less than 5% then they should be able to weather the baths that they have to take to make things right for me and the others with less-than-ideal results.
  9. CigarScott

    Santa bring you any sweet presents?

    I hear about Boxing Day and see all the cats in boxes memes on social media but care to explain to this dumb American what the holiday actually is? Nice score on the helmet, btw.
  10. Since I'm too old to get cool presents anymore, let me live vicariously through you all: anyone get any cool hockey-related stuff from St. Nick?
  11. CigarScott

    Custom CCM skates vs. Custom True Skates

    Does anyone know if CCM will mount holders medially if requested to deal with pronation? I asked my local LHS that has the CCM scanner and was looked at like I was from Mars when I asked that.
  12. CigarScott

    VH Footwear/TRUE by Scott Van Horne

    I had my feet measured in their blue Brannock when I got scanned andy first pair was too short. My second pair was better but still had issues with my big toes in both skates. It seems that True has a one toe cap fits all regardless of your footsize or shape which is why I'm intrigued by CCM offering multiple toe cap options, which I wasn't made aware of when I got scanned for CCM's.
  13. If the heel/ankle area in the Supreme is too small then you'd either have to try Nexus or Tacks.
  14. CigarScott

    Heel lock inserts

    They sell them and other stuff from this cpany at all off the LHS in my neck of the woods. I took a set of these and put them in the toe boxes of my skates to increase comfort and took a piece of one one and put it on my red insole where the ball of my right foot is to increase comfort so they can be used for all kinds of things.
  15. CigarScott

    Heel lock inserts