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Most stores in the US that I know, do not bake for free. Total Hockey does, but they have a different business model than most shops. They also offer free sharpening, something most shops rely on to drive revenue. Sharpening was well over a third of the revenue for my shop. had we given it away for free, we would have been out of business. They obviously believe that giving away those things will bring in people to spend more money while they are getting a bake or skates sharpened. It's not a business model that would work for everyone. Can we please get back on topic now? All of these off topic rants are getting old.

We always will bake before purchase to allow the customer to ge the best fit before decision. Just today, I spent 1 hr baking, then molding a pair of Makos and a pair of Tacks for a customer. (They chose the Makos) Nevertheless, why would a shop spend the labor/time baking someone's skates they purchased elsewhere for free? We bake for free all skates purchased in our store, but if somone comes in off the street with skates they bought elsewhere,they have to pay for that service. Otherwise, what do I get out of it, a $2.00 roll of tape? The location you bought them should be doing the baking, if they don't, they shouldn't be able to sell the skates. Most stores in my area charge $50 to bake skates not purchased at their store, this seems to be the norm.

How about a picture of the tendon guard from the back of the skate...