Hey Steve from Sparx here....All you need to do to address this issue is turn the skate around so the toe is facing right. Although some videos still show the skate with toe facing to the left (towards the handle), we have since recommended the toe to the right for this specific reason - to allow you to set a higher contact point on the toe of your skate which will allow the ring to also ride higher up the heal. That should solve your issue. If you need any help, reach out to us at help@sparxhockey.com