Gongshow11 1 Report post Posted April 22, 2004 I am interested in buying something from e-puck, anybody have any problems with that site, i.e. orders and customer service? Share this post Link to post Share on other sites
mack 44 Report post Posted April 22, 2004 In my opinion they have the best service around. Share this post Link to post Share on other sites
Miserable 6 Report post Posted April 22, 2004 They are the best company I have ever dealt with! I always try to buy from them first. I have even waited for them to get items in stock just so I could order from them over other internet companies. Their service is unmatched. Share this post Link to post Share on other sites
LegoDoom 0 Report post Posted April 22, 2004 Agreed. Share this post Link to post Share on other sites
dgaronzik 1 Report post Posted April 22, 2004 definetly agree, cant forget the small packet of spices they give you in the box too :) Share this post Link to post Share on other sites
jay 1 Report post Posted April 22, 2004 I got a standard blade instead of tapered and plain tape instead of powerflex the last two times I ordered from them. Not exactly major screwups but it seems they might be slipping a little lately. What I'm guessing it amounts to is that they were rushing to get orders boxed up and shipped the same day and not carefully reading the packing slips. They're still tops in customer service in my book regardless of any mistakes they may make. Share this post Link to post Share on other sites
crosskore 0 Report post Posted April 22, 2004 So what do you do? Do you go to your local sports store and try on the skates, but dont buy them, then go home and order from epuck? or go see how long a stick is then go home and order it? Share this post Link to post Share on other sites
dgaronzik 1 Report post Posted April 22, 2004 A stick is a stick in general, you should know that kind of thing. As far as skates, I tend to buy where I try on. That way you have some form of local support should something go wrong with your $300-$400 purchase. Share this post Link to post Share on other sites
Miserable 6 Report post Posted April 22, 2004 So what do you do? Do you go to your local sports store and try on the skates, but dont buy them, then go home and order from epuck? or go see how long a stick is then go home and order it? That would be a little ridiculous no? I've only purchased one pair of skates online and they were the newer version of the skates I had so I took a chance on them. I got such a good price that it was worth a shot even if I had to send them back. They are great.I usually research protective gear before buying online. If I find what I want locally I will purchase it but I have had bad luck with that as of late. I can ship things back from work so I don't really have to worry about shipping costs if I get something and I don't like it. That has only happened twice though. I just got a Vapor XV from Epuck. I wanted to buy it locally but none of the shops here had it. The one place that did was a place by my office but the guys that work there are all d*cks so I compared it to other shafts that I was interested in there and then ordered the one I wanted from Epuck. I wouldn't do that with other local shops but these guys have screwed me several times and I only go there as a last resort. Blades are pretty easy since I only use one curve. If I need one right away, I buy it locally. If I want to get a couple reserves, I find the best price online and order it. Share this post Link to post Share on other sites
Shorthanded67 0 Report post Posted April 22, 2004 ePuck gets a couple thumbs up in my book too for service. Their selection may not be as great as say, HockeyGiant or Monkey but if you find what you're looking for there I'd say go for it. The one order that they did goof up, they paid for UPS to come pick up the item.....and the spices are good.... Share this post Link to post Share on other sites
JR Boucicaut 3803 Report post Posted April 22, 2004 So what do you do? Do you go to your local sports store and try on the skates, but dont buy them, then go home and order from epuck? or go see how long a stick is then go home and order it? That's why I charge a skate fitting fee. Share this post Link to post Share on other sites
crosskore 0 Report post Posted April 22, 2004 I would never try skates on then buy them somewhere else. I was just wandering how you guys buy skates off the net. thats all. Share this post Link to post Share on other sites
Chadd 916 Report post Posted April 22, 2004 So what do you do? Do you go to your local sports store and try on the skates, but dont buy them, then go home and order from epuck? or go see how long a stick is then go home and order it? That's why I charge a skate fitting fee. You don't screw your customers like they do around here. I've never seen a shop charge above MSRP for gear anywhere other than here. Share this post Link to post Share on other sites
JR Boucicaut 3803 Report post Posted April 22, 2004 Ouch. Share this post Link to post Share on other sites
kosydar 0 Report post Posted April 22, 2004 So what do you do? Do you go to your local sports store and try on the skates, but dont buy them, then go home and order from epuck? or go see how long a stick is then go home and order it? That's why I charge a skate fitting fee. Oh no, not this conversation again :D Share this post Link to post Share on other sites
Kirsch 1 Report post Posted April 23, 2004 I ordered some stuff from EPuck and got excellent service. I called them to make sure my order was coming along ok (which I do with every place that I order from) and they were very kind and helpful. Great prices fast service and those spice packets they include are amazing. I had fried up some chicken and put that seasoning on there and wow they were excellent :D Share this post Link to post Share on other sites
Hogs 25 0 Report post Posted April 23, 2004 Epuck has been great the couple of times I have ordered from them. I got a good laugh out of the seasoning, had been meaning to try it anyway. :lol: Share this post Link to post Share on other sites
