Leaderboard

Are you sure the clip is snapping over the posts 100% It's a tough squeeze, I had to use a flat head to push it down hard enough, but once it snapped on it was super tight and is a PITA to get back off (I know b/c I had to remove them twice to get rivets tightened). I know the first time I installed mine I thought they were on all th wway but I still had a little ways to go.

If they were only in the oven for three mins then they were def over tightened and or tightened by pulling the laces UP vs pulling them OUT TO THE SIDE. The facing is definitely stretches a bit but only time will tell whether it'll get worse. You should only tighten the laces at 75%, then use your hands to massage and mold the boot around your foot. Who tied the skates, you or staff? If staff did the entire heat moulding process then that's good because you can blame them 100%. If you did it then it'll be harder to blame them. But at the same time them being the "experts" they should be advising you to not tie too tight and how to tie them properly. If it were me I would return them for a new pair since it would bother the hell out of me having brand new $1000 skates looking like that off the bat.

New trigger release on the xs holders though...