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I'm just trying to help. A simple "No" would have answered my question.

LOOOOL wtf. Definitely not going to put that one on True.

I've been in my Supreme 190's for 3+ years now and all I have had to do was replace a few eyelets. I have taken shots off the foot and well it sucked and I felt it, but it didn't keep me off the ice nor did my skates fall apart. I am on the ice 2-4 times a week and play in pretty high level around here.

The beginning of training camp/season rush is over. They're probably twiddling their thumbs right now after that rush is now over.

We think we've worked out all of the details on how to go forward, so if you're interested, please email us at proshop@modsquadhockey.com. As of right now we're looking at a 24-hour turnaround from when we get the steel.

Revised: I will send some photos tomorrow of my first pair of new True skates that we’re a joke. Not only about 2 sizes too large they are just huge in the width when I clearly needed a narrow heel pocket area skate. These were sent back to be remade and to be made shorter as they were excessively long, I could not even feel my toe anywhere near the end of the skate when first put on. I had other issues as well that were not even adjusted let alone no remake that should have happened because of the long length of the boot making them hard to skate in a skate 2 sizes too large. They also had rivets as if they went in as if they came off a maligned assembly line and the rivets were not parallel making the holders and blades crooked. My right knee actually acted up because of this. Now they get the skates sent back a second time all within two weeks of the FIRST pair pointing out that these are not my small sizes 5 skates, way to long and too wide with the other holder / rivets as well problems. I heard that True will stuff the toes with some dense foam if there is excessive room in the toe box area to make them feel like smaller skates they do fit and I asked specifically not to have stuffing in an already too long skate that does not fit. The skates have to be remade as well as the other issues I was complaining about. Theses skates were a joke. I assumed a new pair of skates that would fit my narrow foot and had no other issues would be returned, but this was not the case. I received the exact same pair back with the crooked holders etc and to reduce the extra length 6 mm dense foam was taped (masking tape) into the end of the toe box that fell out upon feeling that area. With the extra foam they did feel smaller, but changed nothing in that they were way too long and wide and should have been remade from scratch. Again, all the other issues were ignored except to stuff the toe box. By stuffing the toe area their insoles size (printed on the bottom) went from a size 7 to a size 6! They have now went back for the third time and I hope "third time lucky"! Wait for tomorrow for the photos and my True skates with my Bauer size 5 beside the True skates and more.

I was told my Trues would take up to 3-4 weeks to be delivered. They were delivered in about one week, and probably only in production for 4-5 days as I got them delivered after a weekend. I ordered in last November, and from what I was told by my LHS was that they were not as busy being that they had fulfilled just about all their NHL and pro orders at that time. So no, I wouldn't be worried if they are able to turn over your skates that quickly. Mine were built quickly and they have been solid for a year now.

SMU your story sounds a lot like mine. We have similar size feet (I wear either 4.5 or 5 in Bauers) with a narrow heel. The first pair I got were humongous, and the second pair were only slightly reduced in volume. The heels in both pair were too wide. I think True is incapable of making a skate with a narrow enough heel in smaller sizes. After reading many posts, it seems that the larger the skate, the less fit problems people generally have. I also believe their lasts are not "true to size" meaning that half sizes are just shortened or lengthened instead of the whole last being resized. I'm looking forward to hearing how yours turn out, I wish you better luck than I had. A thought on pronation- After switching back to Bauers and eventually a new pair of Vapors, my theory is that True skates fit much tighter ABOVE your ankle and that combined with their stiffness is how they eliminate/reduce pronation. I felt this difference immediately when switching back to Bauers.

True skates are used by players on 26 of 31 NHL teams. Doesn't get much more 'high level' than those teams. 77 NHL players use True skates. The True pro custom is the third most popular individual skate model currently in use in the NHL. Again, doesn't get much more 'high level' than that. Look, I'm not discounting what your son says about the skates. If they're not for him, they're not for him. And that's completely fine. They are (relatively speaking) heavy and, when compared with the Mako, are a little 'clunky'. What's more, every player is entitled to his/her opinion. However, you seem to be insinuating that True skates aren't for 'high level' players, and that's just not true. Some of the 'highest level' players in the world use True skates and seem to be doing so without 'getting slower'....