Leaderboard

Went on our longest hike yet. 10+ miles up a mountain (2300’ increase up to about 8900’). The top 1/3 or so was in snow and we had to wear spikes on our boots. Walking almost nonstop for 6.5 hours! Amazing views!

Calibration fine tunes the scanner, it’s a really easy app that is developed by the manufacturer to dial everything in. It really isn’t difficult at all, you just open up the app and move some things around until the colors overlap. I don’t think it’s user error as much as dealers might not take the time to do it. I haven’t done tests on how scans before and after calibrations differ, but one point to make is that the calibrator wasn’t even put into my hands until 200-300 scans in, and those scans prior still came out great. A good boot fitter will know what a proper scan will look like, and won’t let you put your shoes back on until they are 100% satisfied. I can do it in one try after doing so many fittings daily, but I encourage newer fit centers to not shy away from telling customers “that wasn’t a good scan, let’s do it again”. It’s possible they either don’t know what was wrong or don’t want to seem inexperienced, but this is a crucial quality control step when a perfect boot is the only important outcome. True dealers were all sent brannocks months ago, which should always be used in orders. This reinforces information supplied to True, and can also alert the factory to any possible scanner issues before a pair is put into production.

Personally, I have not had any issues similar to that in the last year or so. And in the last 3 years I have only had maybe 5-6 experiences like this. All of which were solved with a remade pair. Keep in mind I have been doing this a long time and am very thorough during the initial fitting and ask tons of questions, and pass on ALL information to the factory. From my experience, the skates are coming out from a quality perspective better than they ever have before, and they are also fitting people better than ever. one thing I would like to add too, is that the skates did not come out nearly as well when we just did tracings and measurements. The fit of the skates improved dramatically once we switched to the scans, and I FaceTimed with True (VH at the time) during the introduction of the scanner and they showed me how accurate the software was compared to what we were using before. Please don’t underestimate the software we’re using just because some dealers may not be as thorough with the fitting as a whole. Expanding is always difficult, so I would encourage you to ask how many fittings your dealer has done before, and if the number is lower and you do not have any other options, try to involve yourself in the process as much as possible.

Skated three days in a row and my knee held up pretty well. First time I’ve been able to do back to backs since I hurt it in January. Not 100%, but good to see some marked improvement! Now I just need this wrist issue to go away.