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Labeda Gripper yellow

Way too nice in my opinion, but I can see some merit in taking that approach. We'll see how they respond (if they do). If they don't respond by end of week - I'd call your CC and dispute the charge, so you can at least get your money back and shop elsewhere.

Sorry to hear you got a bummer stick at the end of your wait. If I were you, I would complain. It's not reasonable to wait as long as you did. That on its own. On top of that to have a product that doesn't match the spec or live up to reasonable expectations (if they weren't going to paint it the way it looks like it does on their relaunched website, they should have given a heads up) is just the sandy sprinkles on a shit cake. You're doing them a favor saying something. As you said, they won't stay in business long if they alienate their previously loyal customers that want to give them the benefit of the doubt. You shouldn't be out a decent amount of cash, or any amount for that matter, for a product that's honestly way below what it should be.