Finally made it into Pure Hockey to double-check against True's own brannock, as per instructed directly from True.
Lo and behold.....their brannock says 8.5 or just under. They made the skate from a 9 and stuffed the toe box.
Moral of the story: listen to the smart folks on this forum and don't depend solely on the scan! The more info they have to work with, the better off you'll be.
Funny little side note: the reps at the store didn't even know they had a brannock specifically from True, I had to insist they look for it for me. The amount of misinformation / general lack of knowledge through this process has been nothing short of astounding for a big box store. Wonder how aware True is that they're paying the price because people aren't properly trained from the get-go? Something to ponder.