I was skeptical of the benefits of the machine as we really had no problems fitting skates without it. However, since we've had it, I've changed my mind, it works great and does a much better job than just sitting in the skates. Customers love it as well. We use it on all brands. Combined with sizing, heating, punching, and stretching, it provides the total service package. A good addition for any pro shop. f2racer, sorry we held you captive in the machine longer than necessary. :D I'll have to scold the front desk folks and also restock the magazine rack.