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Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble
Slate Blackcurrant Watermelon Strawberry Orange Banana Apple Emerald Chocolate Marble

phantomowner27

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    Berkshire School (00) NEPSAC
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    phantomowner27

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  1. No problem, We'll get this settled ASAP.
  2. 6 weeks is not normal. I'll mention this to customer service and have them get in touch with you ASAP.
  3. Hi Andrew, unfortunately it's a little too early to tell but I can tell you the intention is to have 2-3 price points for the Cypress skates.
  4. Sorry Stewie, my misunderstanding. The plan is for all Cypress skates be available in ice and inline but not boot only.
  5. Hi Stewie, you are correct in that the Vortex 2 custom will be boot only and can be used for ice or inline. Skinni, the current skates are naturally wide fitting but can expand (or contract) for a wider or more narrow fit when heat molded in any skate oven. Please PM me if you have more questions regarding fit.
  6. Hey guys, sorry for the delay on updates. We're making big strides on our Cypress skate line that will be coming out in 2017. As for the custom skates, the volume has also been improved and we're hoping they'll be available very soon, maybe in the next few weeks, fingers crossed. The skates will have a number of custom options available.
  7. It's really hard to say as every personal preference is different. The fit is not exactly like a Nexus but that's the most comparable fit for that brand. The tongue removes excess space in the toe cap if you move it to the lowest position. The highest position allows for optimal flop :) The tongue is connected via one button and velcro. We've only had one issue with a button breaking. if that happens we would immediately fix or replace the skate. Hope that helps. I'll be heading to Asia soon for a few weeks but while I'm gone Corby is going to respond to questions.
  8. It will be in addition to the current skate. We're working on a new Vortex skate that would be available at the same time.
  9. This is true but this way I also get to see the fam and a Bucco game :)
  10. Always looking for a reason to go back to the burgh :)
  11. mc88, we only have a few demo pairs currently for the new prototypes but once finalized we will be hosting a number of demo days for the skates, gloves and sticks.
  12. Hi Pandada, your point is extremely valid. We've been working on ways to make our product more accessible to all. Currently we offer free shipping and free returns/exchanges on all our gloves, sticks and skates. If once received, the customer feels like they are not the right size or product, we provide an easy exchange through our site, no questions asked within the first 30 days. I will add we're working on a custom program for our skates as well. I'm headed to the factory one week from today and will have more info when I return in early April.
  13. Thank you for the feedback guys. We're working on a new line of products as soon as they're ready we'll be looking forward to getting them into the hands of players to review. In the meantime, there are some reviews on YouTube and on blogs. We're happy to see that most of them are quite positive. However, we do appreciate negative feedback and have taken a lot of the given suggestions into account for our new products.
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